Our Reviews
John M|2018 GMC Terrain
Confirmed Service Customer
2/11/2025
I got the sensor replaced and service was good.
2/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VERO BEACH, FL
Pamela H|2024 Buick Envista
Confirmed Service Customer
2/14/2025
Manny in service is outstanding. He had to deal with my dissatisfaction with my new car and try his best to make me happy.
2/16/2025
Pamela, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PALM COAST, FL
Randall S|2024 Buick Enclave
Confirmed Service Customer
2/14/2025
Even though I had an appointment it took 20 minutes before my vehicle was taken in for service. I question why get an appointment.
2/14/2025
Randall, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8196 when you have a chance. Thank you, and we look forward to hearing from you.
PORT ORANGE, FL
Michael L|2025 GMC Sierra 1500
Confirmed Sales Customer
2/14/2025
Rino and Jeff took great care of us, and worked hard to get us the best deal possible without pressuring us.
LLOYD SR, JAFASKA A
2/16/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! We hope you have a great day!
ORMOND BEACH, FL
Karen D|2022 Buick Encore GX
Confirmed Service Customer
2/16/2025
Everyone very personable. I did not have to wait very long
2/17/2025
Karen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
DAYTONA BEACH, FL
Anthony B|2021 GMC 1500 Sierra
Confirmed Service Customer
2/16/2025
Warranty repair was scheduled promptly, drop off/pickup was seamless and work was done in the allotted time.
2/17/2025
Anthony, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
EDGEWATER, FL
George B|2018 GMC Terrain
Confirmed Service Customer
2/18/2025
Booking an appointment was quick and easy. Mark took extra care to be sure I knew where to wait. The waiting room was clean and well stocked with snacks and drinks. I'll continue to have any repairs done to my car at the dealership.
2/19/2025
George, your wonderful feedback and rating mean a lot to us. Thank you for choosing Ritchey Buick GMC and we hope to see you again.
ORMOND BEACH, FL
Shirley S|2023 GMC Terrain
Confirmed Service Customer
2/11/2025
I like everyone at the dealership. They treat me with the up most respect as being a single woman it means alot. And they are very honest also means so much.
2/12/2025
Shirley, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EDGEWATER, FL
Kenneth D|2020 Chevrolet Colorado
Confirmed Service Customer
2/11/2025
Nothing but great things to say about this dealership. Great service from start to finish.
2/12/2025
Kenneth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HASTINGS, FL
Gary B|2024 GMC Yukon XL 1500
Confirmed Service Customer
2/13/2025
Service department is excellent!! Jerry and Bruce did an outstanding job for my service.
2/14/2025
Gary, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
DAYTONA BEACH SHORES, FL
Kathy F|2022 Buick Enclave
Confirmed Service Customer
2/13/2025
Friendly attentive people. Service was great.
2/14/2025
Kathy, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
DELANO, MN
Richard B|2024 GMC Sierra 1500
Confirmed Service Customer
2/17/2025
I had an appointment and they were ready for me and took my truck in right away. It was fished as promised. I saw my truck pulled up in the lane. My service writer however was at lunch. Once I figured that out I met Jerry. Wow, he was great. Offered to help me and get me in my way. Even found points I earned from GM on my app. I had non idea. Jerry really made this an excellent experience for me. I will highly recommend your service dept.
2/19/2025
Richard, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
METHUEN, MA
Steven G|2019 GMC Yukon
Confirmed Service Customer
2/20/2025
Top notch personnel.
2/21/2025
Steven, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
OVIEDO, FL
Penny M|2016 Chevrolet Equinox
Confirmed Service Customer
2/20/2025
Mark always takes care of me and I know he isn't going to try to have me pay for unnecessary repairs.
2/22/2025
Penny, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC - Service! We are always more than happy to assist you if anything else comes up. Take care!
HOLLY HILL, FL
Harvey W|2020 GMC Acadia
Confirmed Service Customer
2/18/2025
I am and have always been very pleased with the service and customer care I receive! Thanks so much.
2/19/2025
Harvey, we appreciate your positive review about your recent experience with us! Thank you for the great review!
DAYTONA BEACH, FL
Koralia K|2021 Buick Envision
Confirmed Service Customer
2/20/2025
Great communication from service tech and simple process for intake. Appreciated whole system review.
2/21/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
DAYTONA BEACH, FL
Frances B|2024 Buick Encore GX
Confirmed Service Customer
2/21/2025
It was ok
2/23/2025
Frances, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PORT ORANGE, FL
Adrian J|2015 Buick LaCrosse
Confirmed Service Customer
2/22/2025
Quick and efficient.
2/24/2025
Adrian, it is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to leave us this information about your recent visit. Take care!
PORT ORANGE, FL
Douglas W|2015 Buick Encore
Confirmed Service Customer
2/27/2025
Knowledgeable tech, found the problem
2/28/2025
Douglas, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Bryan O|2019 GMC 2500HD Sierra
Confirmed Service Customer
2/27/2025
Always get a great service from this dealership. Bruce Dorph is the best. He always takes time to listen to customers and then makes sure correct service is provided.
2/28/2025
Bryan, we're happy to hear you had such a positive experience with Bruce! Feel free to reach out to us if you need anything. Have a wonderful day.
DAYTONA BEACH, FL
Lisa V|2019 GMC Yukon
Confirmed Service Customer
2/28/2025
Robert did a great job taking care of our Yukon service It always goes smoothly
3/2/2025
Lisa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT ORANGE, FL
Christopher G|2024 GMC Canyon
Confirmed Service Customer
3/3/2025
Everything was great. First oil change and service was free even though I didn't buy the vehicle from them.
3/4/2025
Christopher, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
DAYTONA BEACH, FL
Dan D|2023 GMC Acadia
Confirmed Service Customer
2/24/2025
I made an appointment for 10:30 am on a Thursday. At 3:30 pm i received a call telling me my car wouldn't get looked at until Friday because the Service Dept was "short staffed and overbooked." I am guessing it would not have been well received if I didn't bring my car in at 10:30, but called at 3:30 letting you know i was bringing it on Friday....
2/25/2025
Dan, thank you for taking the time to leave us feedback about your experience with us. Here at Ritchey Buick GMC - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (386) 867-8137 to discuss ways we can better serve you in the future.
JAMESVILLE, WI
David W|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
2/25/2025
Great Customer Service
2/26/2025
David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALM COAST, FL
John K|2018 GMC 2500HD Sierra
Confirmed Service Customer
2/26/2025
Well Done Service!
2/27/2025
John, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PORT ORANGE, FL
Mary H|2021 GMC 1500 Sierra
Confirmed Service Customer
2/26/2025
I had an outstanding experience at Ritchey Cadillac, and I have to give a huge shoutout to Manny, my service advisor! From start to finish, the level of professionalism, communication, and attention to detail was top-notch. Manny took the time to thoroughly explain everything about my service, kept me updated throughout the process, and made sure my vehicle was in excellent shape before I left. He genuinely cares about his customers and goes above and beyond to ensure a smooth and stress-free experience.
2/27/2025
Mary, we want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
PORT ORANGE, FL
Jason F|2024 GMC Sierra 1500
Confirmed Service Customer
2/27/2025
Jerry did a GREAT job! He was friendly and professional...also great sense of humor !!
2/28/2025
Jason, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. Thank you again for choosing Ritchey Buick GMC and we hope to see you again.
PALM COAST, FL
James G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/1/2025
Robert in service was very helpful and did a great job.
3/3/2025
James, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
DAYTONA BEACH, FL
Robert I|2024 Buick Envista
Confirmed Service Customer
3/5/2025
The service was quick and they kept updated. The issue I had was after my vehicle was finished. When my vehicle was there previously the needed to order the TPS, my service advisor (MATT) informed me the sensor would be warranty as per the car being new. Returned when parts came in, the TPS was replaced and assumed it was under warranty. I go to leave and get a bill for $233, confused I just paid it and left. The more I thought about it more annoyed I became. So I’ll just be taking my vehicle elsewhere for future service. I simply just don’t trust them…
3/6/2025
Robert, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8137 when you have a chance. Thank you, and we look forward to hearing from you.
PALM COAST, FL
Mark C|2017 GMC 1500 Sierra
Confirmed Service Customer
3/5/2025
Tried to sell airfilter was change 5000 miles ago tried sell wippers mine are Rainx Silicone. Tire sensor light on your tech reset sensor Now none work Now had 3 working. Service guy was OK until pointed out issue. Turned into a Jerk I left.
3/6/2025
Mark, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8137 when you have a chance. Thank you, and we look forward to hearing from you.
CAMBY, IN
Lawrence S|2017 Buick Envision
Confirmed Service Customer
3/7/2025
All went well and was given a loaner vehicle which greaty helped.
3/9/2025
Lawrence, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
DAYTONA BEACH SHORES, FL
Wendy P|2024 Buick Envision
Confirmed Service Customer
3/7/2025
Very smooth
3/9/2025
Wendy, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
DAYTONA BEACH, FL
Bonnie M|2022 Buick Encore GX
Confirmed Service Customer
3/12/2025
We trust Mark Ploskie in service and Paula Meeks in sales
3/13/2025
Bonnie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FLAGLER BEACH, FL
Michael B|2015 GMC Yukon
Confirmed Service Customer
3/12/2025
Never had a issue with this dealership
3/13/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT ORANGE, FL
James R|2020 Buick Encore GX
Confirmed Service Customer
3/13/2025
The service was excellent, as always. However, I was disappointed that on the day following my service, I received an email with coupons for savings on an oil change and wheel/tire rotation, which are exactly the services I had done. Could have saved about $25.00. Oh well, maybe next time.
3/14/2025
James, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8196 when you have a chance. Thank you, and we look forward to hearing from you.
PORT ORANGE, FL
Ronald T|2025 Buick Enclave
Confirmed Service Customer
3/6/2025
Service coordinator and manager were great helping with a problem of a new automobile. They were able to have a rental car available. The suv problem was repaired and now ride like a new vehicle.
3/9/2025
Ronald, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
DELAND, FL
Dan P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/9/2025
Service Dept Robert always on top of things and answers his phone or calls right back. Service Dept so far gets a A+.We Miss Larry Kelly. Thanks Dan
3/10/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW SMYRNA BEACH, FL
Alex P|2023 GMC SIERRA 1500
Confirmed Service Customer
3/12/2025
Great service associate The vehicle was returned clean and detailed post the diagnostic work that was performed.
3/13/2025
Alex, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ITHACA, NY
Richard P|2010 Buick LACROSSE
Confirmed Service Customer
3/14/2025
Always good service.
3/16/2025
Richard, thank you for choosing Ritchey Buick GMC - Service as your first choice for all your automotive needs! We hope to see you soon!
NEW SMYRNA, FL
Samuel N|2020 Buick Envision
Confirmed Service Customer
3/16/2025
As always, professional in every area.
3/17/2025
Samuel, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!
NEW SMYRNA BEACH, FL
Philip B|2020 Buick Encore GX
Confirmed Service Customer
3/17/2025
Excellent customer service. Quality work.
3/19/2025
Philip, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PORT ORANGE, FL
Joel M|2020 GMC 3500HD Sierra
Confirmed Service Customer
3/18/2025
went to have my recall taken care of . They had to reprogram the transmission so it would not lock up. Got my Truck back and they didn't wash the Truck. I thought when you have your car serviced they washed your car or Truck whichever it is before you get it back. As for the recall service I can only assume they fixed the issue.
3/19/2025
Joel, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (386) 867-8137 at your earliest convenience to discuss how we can turn this experience into a positive one.
PORT ORANGE, FL
Carol S|2018 Buick Cascada
Confirmed Service Customer
3/19/2025
I mistakenly had the wrong day on my calendar and they were gracious enough that they took my car anyway. Told me it might take a couple of hours since they were working me into their schedule. Barely an hour later they called and my car was ready. I was very grateful, not only did they do my maintenance but they were very kind about it and definitely did not make me feel likely the dummy I was. Thank you Ritchie Buick!
3/20/2025
Carol, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Jefferson P|2022 Buick Envision
Confirmed Service Customer
3/15/2025
My service advisor was very knowledgeable regarding how to repair my car. Without his help frustration would have been my state of mind. I would like to thank him for his kind and most of all his knowledge about my car.
3/16/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DELAND, FL
Joe H|2024 GMC Canyon
Confirmed Service Customer
3/17/2025
A pleasant experience. Mat, the service advisor, was attentive and thorough and gave me a complete, no nonsense report on my vehicle when it was done. I had a few questions that he resolved.
3/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ritchey Buick GMC and we hope to see you again soon!
DAYTONA BEACH SHORES, FL
Karen T|2021 Buick Encore GX
Confirmed Service Customer
3/21/2025
Very friendly Showed me what was wrong with my tire very knowledgeable
3/22/2025
Karen, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
PALM COAST, FL
Greg C|2024 GMC Sierra 1500
Confirmed Service Customer
3/21/2025
All went well with the exception of overuse of an impact gun to put my wheels on after rotation. Impact guns are hard on chrome lug nuts and should actually be torqued by hand with a torque wrench.
3/22/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (386) 867-8196 to discuss your concerns, as your satisfaction is of utmost importance to us.
FAIRFIELD TOWNSHIP, OH
Steven C|2017 Buick Enclave
Confirmed Service Customer
3/22/2025
Work was performed well and I was provided shuttle service.
3/24/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
ORMOND BEACH, FL
Timothy V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/25/2025
Service completed in a timely manner
3/26/2025
Timothy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DELTONA, FL
Bruce D|2016 GMC 1500 Sierra
Confirmed Service Customer
3/27/2025
Great Service Dept
3/28/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
DELTONA, FL
Thomas P|2019 GMC Acadia
Confirmed Service Customer
3/28/2025
On time, service was completed in the estimated time I was give, and the representative, Ron Lawson, was friendly and answered all my questions.
3/30/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Mertice D|2025 Buick Envista
Confirmed Sales Customer
4/2/2025
Paula was excellent
STEELE, PAULA M
4/3/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Mark P|2019 Buick Encore
Confirmed Service Customer
4/2/2025
After calling me and telling me that I had contacted them with a question about servicing via OnStar (lie, rep eventually acknowledged it was an automated process - I hadn't contacted anyone). Was told I had warning that I needed transmission flushed. That's debatable but whatever. I make the appointment for the flush and an oil change. I get there. The transmission guy isn't in. Waste of a drive to Daytona. Could've called me since appt was in the afternoon.Then spent more than 3 hours there for just an oil change and tire rotation. Waste of a day and just an aggravating process. Shame on me for thinking this service appt would've been better there than previous ones. 2 stars bc the service staff I dealt with while there were nice. Though I should subtract one for the initial telephone tactics to get me in the door. Not again.
4/4/2025
Mark, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8196 when you have a chance. Thank you, and we look forward to hearing from you.
EDGEWATER, FL
Ronald K|2025 GMC Canyon
Confirmed Sales Customer
4/6/2025
All good except knowledge about all computer programs
ALDAMA, JAIME
4/7/2025
Ronald, your wonderful feedback and rating mean a lot to us. Thank you for choosing Ritchey Buick GMC and we hope to see you again.
PORT ORANGE, FL
Kevin M|2021 GMC 1500 Sierra
Confirmed Service Customer
3/27/2025
N/A
3/28/2025
Kevin, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CUTLER BAY, FL
Paul M|2015 GMC 2500HD Sierra
Confirmed Service Customer
3/28/2025
Very clean and nice! Jerry was very helpful with getting repairs done and with rental with Hertz!
3/30/2025
Paul, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOUNTAIN LAKE PARK, MD
Daisy K|2024 GMC Terrain
Confirmed Service Customer
3/28/2025
Prompt appt for my problem.
3/31/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
ORMOND BEACH, FL
Kenneth B|2025 Buick Envista
Confirmed Sales Customer
3/30/2025
Salesman Jimmy was a great help
ALDAMA, JAIME
3/31/2025
Kenneth, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. We hope to see you soon!
NEW SMYRNA BEACH, FL
David S|2019 GMC Acadia
Confirmed Service Customer
3/30/2025
The service experience was excellent. Manny always makes sure my vehicle work is complete accurately and completely and keeps me posted during the process.
3/31/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Ross D|2003 Buick Park Avenue
Confirmed Service Customer
4/7/2025
Great Service
4/9/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
DELAND, FL
William T|2018 GMC 2500HD Sierra
Confirmed Service Customer
4/7/2025
All organized and communicated on time, accurate, helpful and professional. Excellent Customer Service
4/9/2025
William, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
NEW SMYRNA, FL
James J|2022 GMC Canyon
Confirmed Service Customer
4/9/2025
Disappointed the car wash was not working . Specifically went there for wash as I have a 5 min oil change rt up from me
4/10/2025
We appreciate you taking the time to leave us this feedback. Please contact us at (386) 867-8196 so we can work with you to make this right.
PORT ORANGE, FL
Michael G|2023 GMC Acadia
Confirmed Service Customer
4/7/2025
Scheduled regular service plus issue with trunk lid. Ready for me when I arrived and took the car immediately for service. Completed service, fixed issue with trunk lid and washed my car. Ronnie Lawson followed up with me to be sure everything was working to my satisfaction.
4/9/2025
Michael, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ritchey Buick GMC - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
ORMOND BEACH, FL
Rick B|2025 Buick Encore GX
Confirmed Service Customer
4/9/2025
Joseph was great. First time with our brand new Buick which we purchased at home in Canada. Joseph checked to see if our first oil change was complimentary, and it was!
4/10/2025
Rick, thank you so much for your positive comments about Ritchey Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
James R|2019 GMC 1500 Sierra
Confirmed Service Customer
4/10/2025
The gentleman that greet me upon arriving was very friendly and caring for my vehicle
4/11/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ritchey Buick GMC and we hope to see you again soon!
DAYTONA BEACH, FL
Aaron P|2023 GMC SIERRA 1500
Confirmed Service Customer
4/10/2025
I have already submitted a survey and emailed the dealership and there has not been any communication back other than it was being passed to a manager. What started as a simple problem has now influenced me to plan to not purchase another vehicle from the dealership again. I was told by finance when I purchased the vehicle that the service package would cover all maintenance costs for the vehicle and that turned out to not be true as I was required to pay for fuel and air filter recently. The service experiences are hit or miss with me being told on multiple occasions that the car wash is not working and it was not washed this recent time either but there was not a reason provided. I find it unprofessional to say one thing during the sale but then the reality does not match. I also find it unprofessional to keep getting feedback requests but nothing is done with it when it is provided.
4/11/2025
Aaron, thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (386) 867-8137 so we can understand your situation better in order to try and turn your experience around. Thank you, Ritchey Buick GMC - Service
SOUTH DAYTONA, FL
David W|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
4/12/2025
Great Service
4/14/2025
We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
PALM COAST, FL
Justin P|2025 GMC Sierra 1500
Confirmed Sales Customer
4/13/2025
It was great!
ALDAMA, JAIME
4/14/2025
Justin, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ARLINGTON HEIGHTS, IL
Claudio D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/14/2025
Very good
4/15/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ritchey Buick GMC and we hope to see you again soon!
PALM COAST, FL
Carl B|2015 GMC Terrain
Confirmed Service Customer
4/14/2025
As.usual I was treated with courtesy, respect and professionalism
4/16/2025
Carl, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
ORMOND BEACH, FL
Bonnie M|2022 Buick Encore GX
Confirmed Service Customer
4/15/2025
Mark Ploskie is great.
4/16/2025
Bonnie, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
FLAGLER BEACH, FL
Ronald T|2024 GMC Canyon
Confirmed Sales Customer
4/15/2025
Friendly and knowledgeable staff, easy to work with.
STEELE, PAULA M
4/16/2025
Ronald, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
SAINT AUGUSTINE, FL
Terrence F|2022 GMC Terrain
Confirmed Service Customer
4/16/2025
Very friendly My service rep Jerry was prompt in calling me about the service would be done
4/17/2025
Terrence, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
DAYTONA BEACH, FL
Robert R|2021 GMC 1500 Sierra
Confirmed Service Customer
4/16/2025
I recently visited Ritchey Buick GMC for service on my vehicle, and I had the absolute pleasure of working with Robert, the service writer. From the moment I arrived, Robert was professional, courteous, and incredibly knowledgeable. He took the time to explain everything in detail, kept me informed throughout the entire process, and made sure my car was taken care of like it was his own. What really stood out was his genuine care and commitment to customer satisfaction. He didn’t just rush me through the process—he made sure I felt confident and comfortable every step of the way. It’s rare to find someone so attentive and dedicated in this industry. Thanks to Robert, I’ll be returning to Ritchey Buick GMC for all of my future service needs. If you’re looking for top-tier customer service, ask for Robert—you won’t be disappointed!
4/17/2025
Robert, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DELAND, FL
Ricky H|2019 GMC Acadia
Confirmed Service Customer
4/17/2025
Manny my service writer always does a good job
4/18/2025
Ricky, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!
PORT ORANGE, FL
Kim P|2017 Buick Cascada
Confirmed Service Customer
4/18/2025
I recently sent a email with details.
4/20/2025
Kim, we truly appreciate your honest feedback. We want the opportunity to discuss this with you. Please reach out to us at (386) 867-8196 at your earliest convenience to discuss how we can turn your experience into a positive one.
ORMOND BEACH, FL
Erik T|2022 Buick Encore GX
Confirmed Service Customer
4/18/2025
Before I bought the car, I nor Maurice had noticed the FM antenna was broken, (who looks for something like that). I had been in contact with Michael Crynock about the situation, and he assured me the service dept. would have the part when I brought it in. Service said insurance had not gone thru yet and repair was $600+ to fix it, I mentioned, I had bout the vehicle with the antenna broken, not knowing it... Since then the Sales Mgr. said they would take care of it. I'm waiting for a call back next week to have it fixed.
4/20/2025
Erik, we appreciate you taking the time to leave us this feedback. We want to find out how we can better assist you in the future. Please get in touch with us at (386) 867-8137 if you are willing.
DAYTONA BEACH, FL
Kayla C|2018 GMC Acadia
Confirmed Service Customer
4/19/2025
Very communicative staff and clean facilities.
4/21/2025
Kayla, we are very happy to have provided you with such a positive experience! We hope to see you soon!
NOT PROVIDED, FL
Jeffrey M|2017 Buick Cascada
Confirmed Service Customer
4/19/2025
Had car in for routine oil change and tire rotation and forgot to ask but wrote note on night drop key envelope that I was missing a lug bolt on car to please install one. And picked up car and the lug bolt was still missing.For that one reason is why my review is not a 5 star. Always kind and I appreciate this dealership.
4/21/2025
Jeffrey, thank you for taking the time to leave us your feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (386) 867-8196 so we can work towards a resolution.
DAYTONA BEACH, FL
Debra L|2025 Buick Encore GX
Confirmed Sales Customer
4/21/2025
All good
LLOYD SR, JAFASKA A
4/22/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ritchey Buick GMC and we hope to see you again soon!
ORMOND BEACH, FL
Douglas W|2022 GMC Acadia
Confirmed Service Customer
4/16/2025
I purchased a 2022 GMC Acadia. The service I received was outstanding and will buy a future vehicle from you.
4/17/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ritchey Buick GMC - Service and we hope to see you again soon!
DELAND, FL
Paul N|2017 GMC Yukon
Confirmed Service Customer
4/16/2025
great customer service
4/16/2025
Paul, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ritchey Buick GMC
PALM COAST, FL
Nelowease B|2010 Buick Enclave
Confirmed Service Customer
4/18/2025
Everyone was friendly professional and easy to work with...I would surly reconmend this dealership to others...
4/20/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
PORT ORANGE, FL
Scott K|2023 GMC SIERRA 1500
Confirmed Service Customer
4/18/2025
Mark is a great service manager!!!!
4/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
NEW SMYRNA, FL
Lindsey H|2016 Buick Enclave
Confirmed Service Customer
4/18/2025
Every time I come here, they tell me an hour for an oil change. And every time I leave here, it’s 3 hours later. If your techs were honest and just said it would be 3 hours, then I could go home to work instead of sitting around getting more upset as time goes on. You all need to either space your appointments out better or tell customers the truth about the wait.
4/21/2025
Lindsey, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8196 when you have a chance. Thank you, and we look forward to hearing from you.
ORMOND BEACH, FL
Charles D|2023 Buick Envision
Confirmed Service Customer
4/21/2025
Good
4/22/2025
Charles, thank you so much for your positive comments about Ritchey Buick GMC! We sincerely value your business and look forward to your next visit!
DAYTONA BEACH, FL
John B|2023 GMC Acadia
Confirmed Service Customer
4/22/2025
Great service, fast turnaround
4/23/2025
John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
EDGEWATER, FL
Janet R|2023 Buick Enclave
Confirmed Service Customer
4/22/2025
Great customer service. Easy to book appointment.
4/23/2025
Janet, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PORT ORANGE, FL
Bryan O|2024 GMC Sierra 2500 HD
Confirmed Sales Customer
4/23/2025
Paula Meek is an excellent sales representative. She was courteous and most importantly honest and up front. She was there to assist in selecting my 2024 Denali HD 2500 from multiple available with the options I needed. Ultimately, they had to get the vehicle from another dealer which did not affect her or the dealerships willingness to satisfy me, the customer. That is what I feel is the best about the dealership and the personnel they have working for them. They are extremely customer oriented and I would recommend anyone to purchase a vehicle from Ritchey. The post sales service has been exemplary and one in which I will always remember. All staff members involved in the process were professional and courteous with me. There were no “Gotcha’s” at any time and everything was straight forward all the way to signing of the paperwork and taking delivery. In fact, my brother also purchased a 2024 Denali HD 2500 a week after I did. He received the same excellent service I received with out exception. Awesome Paula!! I have been using this dealership for approximately 25 years and will say that from the sales to the service department I have never had a bad experience. Bruce Dorph, in the service department has been very professional and always goes the extra mile to satisfy the customer. He is extremely knowledgeable in all aspects of service and will always explain what is going on to make the customer feel at ease and what to expect. The vehicles are always clean when returned to the customer and care is taken to protect the vehicle ( seats and carpet covered etc). He pays attention to the customers need and advises them accordingly. Go Bruce!! All in all, this is a great dealership, with great staff members giving great service to all their customers.
STEELE, PAULA M
4/24/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Michael K|2022 GMC Canyon
Confirmed Service Customer
4/22/2025
Awesome and fast service. Staff was outstanding and friendly.
4/23/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
ORMOND BEACH, FL
Gerda K|2018 Buick Encore
Confirmed Service Customer
4/22/2025
Courteous friendly service...all questions answered.
4/23/2025
Gerda, we are glad we could help! We can't wait to see you again, have a great day.
ORMOND BEACH, FL
David N|2021 GMC Acadia
Confirmed Service Customer
4/23/2025
Good reports generated. Timely service.
4/24/2025
David, we are so happy to read such a great review about Ritchey Buick GMC! We can't wait to see you again, have a great day.
DELAND, FL
David K|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/23/2025
very fast service service wrighter very polite easy to work with
4/24/2025
David, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
ORMOND BEACH, FL
Monica H|2024 Buick Envista
Confirmed Service Customer
4/24/2025
Friendly and efficient
4/25/2025
Monica, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT ORANGE, FL
Sean M|2019 GMC Acadia
Confirmed Service Customer
4/26/2025
Service was quick and friendly
4/28/2025
We're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
CLOQUET, MN
David F|2018 Buick Enclave
Confirmed Service Customer
4/27/2025
Service personnel always very considerate
4/28/2025
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BEAUFORT, SC
Joan R|2023 Buick Encore GX
Confirmed Service Customer
4/28/2025
Service was on time and finished quickly.
4/29/2025
Joan, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
PORT ORANGE, FL
John K|2015 Buick Regal
Confirmed Service Customer
4/29/2025
Very professional and friendly staff, they even wash the car afterwards. Free coffee, and very clean bathrooms.
4/30/2025
John, thank you so much for your positive comments about Ritchey Buick GMC! We hope you have a great day!
PORT ORANGE, FL
Tammy P|2022 Buick Envision
Confirmed Service Customer
4/29/2025
Vehicle was fixed within a day. Very happy with the service department. They are very knowledgeable, accurate, and friendly. Always nice when you can have a dealership service department you can trust.
4/30/2025
Tammy, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
ORMOND BEACH, FL
Robin S|2018 Buick Enclave
Confirmed Service Customer
4/30/2025
Service personnel are always courteous & professional. David handled my requests/concerns and insured all issues were taken care of. Service was completed when promised and they called promptly to let me know an ordered part had arrived. Always a pleasant perk to have the car washed when it is serviced.
5/1/2025
Thank you for taking the time to leave a review for us at Ritchey Buick GMC. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
ORMOND BEACH, FL
Reba C|2023 Buick Enclave
Confirmed Service Customer
5/1/2025
Was good service
5/2/2025
Reba! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
EDGEWATER, FL
Patricia A|2025 Buick Encore GX
Confirmed Sales Customer
5/1/2025
Salesman Sonny answered all my questions, had helpful suggestions a pleasure to speak with him
FUSSELL, LUTHER M
5/2/2025
Patricia, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Kenneth D|2020 Chevrolet Colorado
Confirmed Service Customer
5/5/2025
Came in for tire pressure system not working. Robert explained how my sensors were going bad and recommended that I replace all four. I ordered sensors and will be back to install them when they come in. Highly recommend this shop and the technicians are top tier. Very honest and fair.
5/6/2025
Kenneth, your satisfaction is important to us, so we want to sincerely thank you for choosing Ritchey Buick GMC - Service and we hope to see you again soon!
HASTINGS, FL
Benjamin H|2021 GMC 2500HD Sierra
Confirmed Service Customer
5/5/2025
All good. Truck is services now, Robert did a great job communicating and my GMC is happy now! Oh and tail gate is fixed too!
5/6/2025
Benjamin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ORMOND BEACH, FL
Rick H|2021 GMC Acadia
Confirmed Service Customer
5/5/2025
Matt was super and handled my vehicle issues and kept me informed .
5/6/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Barbara H|2019 Buick Envision
Confirmed Service Customer
4/30/2025
Since I am 76 years old and I have to use a walker I really appreciate that the guy took the walker out of the car for me and then put it back in when it was done. I also appreciate the fact that they vacuumed my floor mat because there is things that are hard for me to do. The car was washed which I liked but some of the stuff that was on there stuck on there didn’t come off so that kind of bothered me but that’s OK. I’ll take it somewhere else to get that done, but everybody was cordial. It was done quick and I truly appreciate it. Thank you.
5/1/2025
Barbara, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
ORMOND BEACH, FL
Robert A|2023 GMC SIERRA 1500
Confirmed Service Customer
5/2/2025
2 trips to try and figure out how to play a flash drive? I live an hour away what a waste of time. Also had a transmission leak took 3 days its fixed however the underside of my truck is a mess. No one took the time to clean off the transmission fluid. Just lazy, I guess.
5/3/2025
Robert, we regret your most recent visit with us was not up to the standards we strive for. We'd like the opportunity to discuss this with you. Please reach out to us at (386) 867-8196 at your earliest convenience to discuss how we can turn your experience into a positive one.
DELAND, FL
William B|2025 GMC 2500HD Sierra
Confirmed Sales Customer
5/5/2025
Great experience all around - awesome team!
STEELE, PAULA M
5/7/2025
William, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
SOUTH DAYTONA, FL
Mike O|2024 GMC Sierra 1500
Confirmed Service Customer
5/11/2025
Courteous,Professional Service
5/12/2025
Mike, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
PORT ORANGE, FL
Robert K|2023 GMC Yukon
Confirmed Service Customer
5/12/2025
Great customer service. Worked diligently to identify and solve the issue
5/14/2025
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
ORMOND BEACH, FL
Thomas M|2022 GMC Acadia
Confirmed Service Customer
5/12/2025
Good communication and expedited service.
5/13/2025
Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
DAYTONA BEACH, FL
Jackie M|2022 GMC Canyon
Confirmed Service Customer
5/14/2025
Prompt, helpful
5/15/2025
Jackie, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Steven J|2023 GMC Sierra 2500 HD
Confirmed Service Customer
5/15/2025
Robert is awesome!
5/16/2025
Steven, we're happy to hear you had such a positive experience with Robert! Feel free to reach out to us if you need anything. Have a wonderful day.
PALM COAST, FL
Richard R|2024 GMC Sierra 1500
Confirmed Service Customer
5/15/2025
Was received well by service writer; vehicle was finished very quickly.
5/16/2025
Richard, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
PORT ORANGE, FL
Robert C|2024 GMC Sierra 1500
Confirmed Service Customer
5/15/2025
Amazing staff
5/16/2025
Robert, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
DAYTONA BEACH, FL
Karen S|2018 GMC Terrain
Confirmed Service Customer
5/16/2025
Robert is very good. Listens and gets the job done
5/18/2025
Karen, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
PORT ORANGE, FL
Richard P|2019 Buick LaCrosse
Confirmed Service Customer
5/16/2025
Service is always professional.
5/19/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ritchey Buick GMC and we hope to see you again soon!
NEW SMYRNA, FL
Robert M|2023 Buick Envision
Confirmed Service Customer
5/20/2025
Robert Rodriguez did a super great job of taking care of my car. He was there on Saturday May the 5th when I broke down (thank GOD) and took care of everything THANK YOU AGAIN. ROBERT
5/21/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC - Service! We sincerely value your business and look forward to your next visit!
ORMOND BEACH, FL
Sandra G|2022 Buick Encore GX
Confirmed Service Customer
5/21/2025
They were on time and professional. They contacted me via cell with questions before proceeding.
5/22/2025
Sandra, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
PORT ORANGE, FL
Kathy M|2015 GMC 2500HD Sierra
Confirmed Service Customer
5/21/2025
Mandy is awesome as always
5/24/2025
Kathy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALM COAST, FL
Andrew S|2025 GMC Sierra 1500
Confirmed Sales Customer
5/22/2025
The entire buying process was a breeze. Perry and Reno were a pleasure to work with and very knowledgeable.
PAYNE, PERRY
5/23/2025
Andrew, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
PORT ORANGE, FL
Maria B|2024 Buick Encore GX
Confirmed Service Customer
5/13/2025
My experience at Ritchey Cad/Buick/GMC was excellent. Check in was quick. Waiting area was extremely clean and inviting, coffee/tea/snacks provided. Service Advisor, Matt Griffin was polite, personable and friendly. He provided outstanding service especially for noticing that I had not yet had my first free Oil/tire rotation service since purchasing my car last year. Although not knowing I had missed the expiration date, after getting the okay, he allowed me that opportunity. Service was done in a timely manner. All around a wonderful service experience. Thank you
5/15/2025
We're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
PALM COAST, FL
David W|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/14/2025
Jerry gives great customer service
5/15/2025
David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALM COAST, FL
Gary B|2023 GMC SIERRA 1500
Confirmed Service Customer
5/16/2025
Excellent Service
5/17/2025
Gary, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALM COAST, FL
Paul W|2024 Buick Encore GX
Confirmed Service Customer
5/18/2025
It was fine a bit expensive but what isn’t these days.
5/19/2025
Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SOUTH DAYTONA, FL
Joseph E|2023 GMC Sierra 1500
Confirmed Service Customer
5/20/2025
Ronnie did a great job of getting me back on the road
5/21/2025
Joseph, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FLAGLER BEACH, FL
Douglas E|2025 Buick Envista
Confirmed Service Customer
5/20/2025
Ron, our service advisor got us in promptly and was there throughout our visit. Both friendly and professional. Thank you!
5/21/2025
Douglas, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
LIVINGSTON, TX
Veronica L|2024 Buick Encore GX
Confirmed Service Customer
5/21/2025
Terrific customer service
5/22/2025
Veronica, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PALM COAST, FL
Robert K|2018 GMC Terrain
Confirmed Service Customer
5/28/2025
2nd time vehicle has been brought in for service for Check Engine with under 300 miles since service and initial 3+ weeks. Took another week plus and returned on Friday afternoon before long weekend. only to have Check Engine light come on on Saturday morning and towed back to service again. Obviously, no sufficient test drive occurred. Nearly 5 weeks in service and over 2200 dollars and still not resolved. Seems like guessing and tossing parts at vehicle. Text message system is never responded to nor request for return call left via text and vm message.
5/28/2025
Robert, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
ORMOND BEACH, FL
Bryan O|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/28/2025
They installed a truck bed light bar. Nice job
5/29/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ritchey Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Glenda C|2018 Buick Encore
Confirmed Service Customer
5/28/2025
Communicated well and kept me up to date with the progress of my car.
5/29/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT ORANGE, FL
Joan L|2019 GMC Acadia
Confirmed Service Customer
5/29/2025
Matthew Griffin kept me informed of the techs findings.
5/30/2025
Joan, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
PORT ORANGE, FL
Charles H|2025 GMC Sierra 1500
Confirmed Sales Customer
5/29/2025
Paula Meek is AWESOME
STEELE, PAULA M
5/30/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Jessica P|2025 GMC Acadia
Confirmed Sales Customer
6/2/2025
Perry was helpful and very nice. The “upstairs” gave us a hard time trying to redeem our GM points towards our purchase. They seemed unfamiliar with the process.
PAYNE, PERRY
6/3/2025
Jessica, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (386) 867-8196 so we can assist you further.
DELAND, FL
Jesse T|2025 GMC Yukon
Confirmed Service Customer
6/3/2025
Began working on vehicle right at appointment time. Was completed within the time frame promised. Quick, easy checkout process. Waiting area/lounge perfect for working remote, wifi access, etc… while I waited.
6/4/2025
Jesse, thank you so much for your positive comments about Ritchey Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
PORT ORANGE, FL
Richard R|2023 GMC Terrain
Confirmed Service Customer
6/3/2025
Always a great experience and pleasant environment.
6/4/2025
Richard, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
DAYTONA BEACH SHORES, FL
Paul B|2024 GMC Sierra 1500
Confirmed Service Customer
6/3/2025
Appointment was on time, my truck was ready when promised, it was washed without me mentioning for it to be done and Joe my advisor kept me informed from start to finish. From sales to service Rickey GMC is the dealership to use. Thank you.
6/4/2025
Paul, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Bianca B|2016 Buick Encore
Confirmed Service Customer
6/4/2025
the communication has a little to be disired had to drive there just to talk to somebody and even then i got the run around. i have more to say but call and i talj to
6/5/2025
Bianca, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
ORMAOND BEACH, FL
Dennis H|2024 GMC Sierra 1500
Confirmed Service Customer
6/4/2025
Easy to make appt…customer service was great.. work completed quicker than estimated.. what more can you ask for?
6/5/2025
Dennis, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ORMOND BEACH, FL
Judith P|2024 Buick Envision
Confirmed Sales Customer
6/4/2025
I returned to your dealership because of treatment received a few months ago when "just looking". There was no pressure to buy whatever they wanted to sell me and allowed me to make my own decision. It was a thoroughly professional experience.
ALDAMA, JAIME
6/5/2025
Judith, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
April P|2024 Buick Encore GX
Confirmed Service Customer
6/4/2025
Everyone was very friendly
6/5/2025
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EDGEWATER, FL
Susan P|2021 Buick Encore GX
Confirmed Service Customer
6/8/2025
Great
6/10/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ritchey Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT ORANGE, FL
Joanne H|2023 Buick Envision
Confirmed Service Customer
6/11/2025
Very friendly
6/12/2025
Joanne, thank you for your kind words and this wonderful review! We hope to see you soon!
EDGEWATER, FL
Eddie M|2024 GMC Yukon XL 1500
Confirmed Service Customer
6/13/2025
Great communication, very polite and helpful employees. Joe was great
6/13/2025
Eddie, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
DELTONA, FL
Logan A|2025 GMC Sierra 1500
Confirmed Sales Customer
6/18/2025
Smooth and transparent
ALDAMA, JAIME
6/18/2025
We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TAMPA, FL
Benora R|2011 GMC Sierra
Confirmed Service Customer
5/23/2025
Great
5/25/2025
Benora, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
DAYTONA BEACH, FL
Diane N|2019 Buick Envision
Confirmed Service Customer
5/26/2025
Mark my services rep is the best representative of your organization. He is honest and very accommodating.
5/27/2025
Diane, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
ORMOND BEACH, FL
Donald J|2021 GMC 1500 Sierra
Confirmed Service Customer
5/26/2025
It was a great experience, everything I wanted was done with excellence
5/27/2025
Donald, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
NORTH FORT MYERS, FL
Gerald L|2018 GMC Yukon XL
Confirmed Service Customer
5/29/2025
had some issues with the transmission but they didn't seem to find it
5/30/2025
Gerald, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8196 when you have a chance. Thank you, and we look forward to hearing from you.
FRIENDSWOOD, TX
Lawrence R|2020 Buick Envision
Confirmed Service Customer
6/2/2025
Honest. Told us brakes were fine, no charge
6/4/2025
Lawrence, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NEW SMYRNA BEACH, FL
Joel D|2019 Buick Enclave
Confirmed Service Customer
6/13/2025
Poor interaction post inspection. I was texted a quote for $13,000 to replace three mild leaking seals. I asked the rep about it and he told me for legal reasons he couldn't comment about long term effect. Then another agent told me that your used lot needed more cars and he wanted buy my car. Freak I just came into have a possible leak looked at. I was charged $160 for all this. Bad encounter
6/15/2025
Joel, it's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to us at (386) 867-8196 at your earliest convenience to discuss how we can turn this experience into a positive one.
PONCE INLET, FL
John K|2018 GMC 2500HD Sierra
Confirmed Service Customer
6/17/2025
Kudos to Service Writer Ron Lawson for facilitating the repair on our vehicle.
6/18/2025
John, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT ORANGE, FL
Thomas H|2022 GMC Acadia
Confirmed Service Customer
6/18/2025
My visit was flawless, Jerry got me in the shop completed the service and back on the road !!
6/19/2025
Thomas, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
ORMOND BEACH, FL
James W|2023 GMC Sierra 1500
Confirmed Service Customer
6/18/2025
WORK COMPLETED AND USED VALET SERVICE. VERY EASY A D POLITE STAFF!
6/19/2025
James, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Daniel M|2021 Buick Envision
Confirmed Service Customer
6/19/2025
I was expecting car to be washed based on past experience, but this time it was not washed.
6/20/2025
Daniel, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (386) 867-8196.
ORMOND BEACH, FL
Kimberly D|2019 GMC Acadia
Confirmed Service Customer
6/23/2025
Greeted very kindly, waiting room is extremely welcoming and has everything you need. I was not charged for what services did not need to be done which I appreciated.
6/24/2025
Kimberly, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
DAYTONA BEACH, FL
Douglas B|2025 Buick Encore GX
Confirmed Service Customer
6/23/2025
Every thing was well done, except that the front grill was missing the “tow connector cover”. We didn’t notice it until the next day. We thought a piece was missing and drove back from a Family visit hours away to have it replaced. It was on the floor in the back of the car.
6/24/2025
Douglas, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8137 when you have a chance. Thank you, and we look forward to hearing from you.
PORT ORANGE, FL
Joe C|2020 Chevrolet Traverse
Confirmed Service Customer
6/23/2025
Advisor was extremely helpful and offered excellent service.
6/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PALM COAST, FL
John B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/26/2025
Perry did an excellent job explaining everything in great detail.
PAYNE, PERRY
6/27/2025
John, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
EDGEWATER, FL
Michael G|2025 GMC Canyon
Confirmed Service Customer
6/27/2025
Exceeded my expectations
6/29/2025
Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PALM COAST, FL
Susan D|2024 Buick Envision
Confirmed Sales Customer
6/27/2025
Buying my new car was very easy and stress free from start to finish!
PAYNE, PERRY
6/30/2025
Susan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PORT ORANGE, FL
John L|2025 GMC Yukon
Confirmed Service Customer
6/19/2025
My service attendant was courteous and kept me informed
6/20/2025
John, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PORT ORANGE, FL
Alfred A|2024 GMC Sierra 1500
Confirmed Service Customer
6/19/2025
Shane did a great job
6/20/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
ORMOND BEACH, FL
Mary C|2024 GMC Acadia
Confirmed Service Customer
6/19/2025
You had our car from Monday 6-2-25 to Monday 6-9-25. A 6 month old new vehicle bought at your dealership. Obviously repairs were under warranty. Never offered transportation of any sort, on Friday they called on a number we hadn’t had for 4-5 years, where as with our previous car we had plenty of dealings/calls from the service department there and they never used that old number. All our communication this time was always on our current phone number of 7-8 years. In summary, we were not impressed how long it took to fix two small issues with a brand new car and the lack of communication and accommodation (loan vehicle) we were given.
6/20/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (386) 867-8196 to discuss your concerns, as your satisfaction is of utmost importance to us.
NEW SMYRNA BEACH, FL
Daisy K|2024 GMC Terrain
Confirmed Service Customer
6/20/2025
Quick service and a quiet comfortable waiting room
6/23/2025
Daisy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ORMOND BEACH, FL
Sue E|2025 Buick Encore GX
Confirmed Sales Customer
6/26/2025
Listened to my needs/wants. Delivered excellent service & professionalism. Very happy with my new vehicle.
BROCOS, MICHAEL
6/29/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ORMOND BEACH, FL
Vince S|2024 GMC Canyon
Confirmed Service Customer
8/12/2025
Mark Lasky is top shelf. Helpful and attentive.
8/14/2025
Vince, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
HOLLY HILL, FL
Elliott G|2018 Buick LaCrosse
Confirmed Service Customer
8/12/2025
On my previous visit I was informed my front brake pads need to be replaced as 4 mm's remained. I scheduled the last appointment for an oil change and brake pad service. Since two wheels would be removed for the brake pads I asked for a tire rotation. When I picked up my vehicle I was told that the brake pads were not in need of replacement (9mm). Besides being charged $28.91 for the tire rotation no one adjusted tire pressure as it was between 29 and 30 psi. Being glad the brake pads were ok I wasted a whole day driving back and forth for a mistaken inspection report from my previous visit.
8/14/2025
Elliott, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (386) 867-8137 at your earliest convenience to discuss how we can turn your experience into a positive one.
ORMOND BEACH, FL
Donald J|2021 GMC 1500 Sierra
Confirmed Service Customer
6/30/2025
Service is always better than expected
7/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH FORT MYERS, FL
Linda M|2022 Buick Encore GX
Confirmed Service Customer
7/2/2025
They assessed and found that their service tech did not close the cap correctly which caused oil leakage on our driveway. They fixed the issue and did not charge as it was covered under the warranty
7/5/2025
Linda, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
DAYTONA BEACH, FL
Tiffany M|2014 GMC Terrain
Confirmed Service Customer
8/10/2025
Had a last minute car issue & I was able to be squeezed in the schedule that day! Plus they went ahead & completed the routine service I also had a scheduled appointment for! The service scheduler ( sorry can’t remember her name—? Madeline?) is extremely pleasant & great at her job! The service director/coordinator, Manny, is amazing & always so kind, knowledgeable & efficient at what he does. He makes it as pleasurable of an experience as possible when I have to bring my car in. The service technicians, even though they are the “behind the scenes” workers do excellent work & always leave my car very clean! I love this place and will never go elsewhere for all my GMC’s needs! Thank you thank you!!
8/12/2025
Tiffany, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
DAYTONA BEACH, FL
Michael R|2024 Buick Encore GX
Confirmed Service Customer
8/12/2025
Fast and good service
8/14/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
FLAGLER BEACH, FL
Douglas W|2015 Buick Encore
Confirmed Service Customer
8/14/2025
Knowledgeable & efficient
8/16/2025
Douglas, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
ORMOND BEACH, FL
Charles H|2024 GMC Terrain
Confirmed Service Customer
8/14/2025
The decal for the old oil sticker was partially left on windshield. New one not put on. They did not wash car. It took 1 1/2 hours. They were suppose to rotate tires. I didn’t think they did.
8/17/2025
Charles, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (386) 867-8196 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
PORT ORANGE, FL
David T|2010 GMC Acadia
Confirmed Service Customer
8/16/2025
I am very pleased with the service I get from Ritchey and the quality of the workmanship. I depend on the mechanics to find any problems and fix them.
8/18/2025
David, we are very happy to have provided you with such a positive experience! We hope to see you soon!
DAYTONA BEACH, FL
Gary H|2023 Buick Envision
Confirmed Service Customer
8/13/2025
Good fast service
8/16/2025
Gary, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
PORT ORANGE, FL
Orlando R|2025 GMC Sierra 1500
Confirmed Service Customer
8/14/2025
I WAS GREETED BY SERVICE ADVISOR JOSEPH RONDUELA, A VERY KNOWLEDGEABLE AND EXCELLENT ATTITUDE PERSONNEL. HE ANSWERED ALL MY QUESTIONS AND KEPT IN TOUCH WITH ME THROUGHTOUT THE SERVICE OF MY TRUCK (OIL AND FILTER CHANGE, TIRE ROTATION) THANKS, JOE.
8/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW SMYRNA BEACH, FL
Robert W|2020 Buick Encore GX
Confirmed Service Customer
8/14/2025
It was fast and efficient. Staff was very helpful \.
8/17/2025
We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Ritchey Buick GMC
PORT ORANGE, FL
David H|2024 GMC Sierra 3500 HD
Confirmed Service Customer
8/15/2025
Work completed timely. Manny was great!
8/17/2025
David, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
PALM COAST, FL
Louise J|2017 Buick Cascada
Confirmed Service Customer
8/15/2025
Joseph was very professional and the service was completed in a timely manner.
8/17/2025
Louise, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
PALM COAST, FL
Helen N|2015 Buick LaCrosse
Confirmed Service Customer
8/15/2025
Service has gone down hill.
8/18/2025
We're disappointed to hear of the negative experience you had at our location. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (386) 867-8137.
DAYTONA BEACH, FL
Willie N|2017 Buick LaCrosse
Confirmed Service Customer
8/18/2025
I have experience a lack of communication on several occasions. I have spoken with the CO person (Brett) about the lack of communication. On several occasions i have brought my car there for service and was given no notice of if it was done or anything. I had to catch a ride to get it after being dropped off at home with no call back. I even called the service advisor and the phone, as always, went to the voicemail. My car is in need of over 3k in services. I have been bringing this car back and forth over a year. Its been misdiagnosed. Ive paid for things it didn't need. I asked about getting the chassis greased for a noise in the front of the car a few months after we purchased it and nothing. I recently had it checked again and they are saying it needs struts. It needed struts from the start. Now its not under warranty. Its just been a horrible experience that i cant afford.
8/19/2025
Willie, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
DAYTONA BEACH, FL
Andre K|2017 Buick LaCrosse
Confirmed Service Customer
8/19/2025
It was timely, efficient, satisfying
8/20/2025
Andre, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
DAYTONA BEACH, FL
Ruthann M|2022 Buick Encore GX
Confirmed Service Customer
8/20/2025
Fast professional service
8/21/2025
Ruthann, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
DAYTONA BEACH, FL
William D|2022 GMC Canyon
Confirmed Service Customer
8/21/2025
My service was to replace a faulty shifter (warranty repair) that was locking my key from removal. The technician scratched both sides of the console with the tool used to remove the shifter cover. I emailed the service rep with photos to see if it could be fixed and no response. I was getting ready to contact GM directly.
8/22/2025
William, we regret to hear that you had this experience with us. Please reach out to us at (386) 867-8196 when you can so we can address this situation directly. Thank you and have a great day.
NEW SMYRNA BEACH, FL
Christopher O|2024 Buick Encore GX
Confirmed Service Customer
8/21/2025
Took a little longer then quoted, no problem things happen. My car got dinged during the repair. Rep had it checked out and guaranteed the repair when I get home. Again, things happen. As long as the future repair gets done with no hassle. All OK
8/22/2025
Christopher, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
William P|2021 GMC 2500HD Sierra
Confirmed Service Customer
8/22/2025
My daily experience at Ritchie Cadillac was smooth with expert service
8/24/2025
William, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
DELAND, FL
John O|2020 GMC Acadia
Confirmed Service Customer
8/23/2025
A little confusing at the start
8/25/2025
John, we regret to hear that you had this experience with us. If you'd be willing to provide more feedback, please reach out to us at (386) 867-8196 so we can assist you further.
DAYTONA BEACH SHORES, FL
Michael G|2023 GMC Acadia
Confirmed Service Customer
8/23/2025
I scheduled a regular service for oil change and overall inspection on a Friday morning. A few weeks ago I called about a tear in the driver's seat. At that time while the person did not know for certain, they felt it would likely be covered by the extended warranty I purchased. When I arrived and explained to the technician he immediately said the warranty company would likely deny based on it appeared it could have been penetrated by a sharp object. I assured him the only object touching the seat was me - he told me he would reach out to the warranty company immediately to ascertain the coverage. I went inside the waiting area of the dealership and in a few minutes received a notice on my phone I needed to give direction on the matter. Attached to the notice was an estimate to fix the seat was over $600.00. I spoke to the general manager who was surprised it was not covered and he was going to look into the estimate. Unfortunately, it was not covered under the extended warranty I purchased earlier this year. As it turns out, the seat has to be removed, the cover heated and stretched in order to return to original condition. I was in no frame of mind to make a decision then, essentially paying for fixing a seat which did not last three years under normal conditions. I left disenchanted, frustrated and unsure of what to do given the circumstances. On Sunday I received a message from On Star there was a problem with my battery and I should contact the dealer to assess. I contacted the dealer and made an appointment for the following Tuesday. Once again which in the waiting area, I received a notice for approval of replacing the battery. I went out to the service bay to verify and was shown a sheet showing the battery was at about one half of normal charge and needed to be replaced. I entered the Dealership and spoke to the person who I purchased the Extended Warranty from earlier in the year. When he looked up my account he explained unfortunately the battery was not covered under this warranty package. The cost of the new battery was over $400.00. Again, I found myself disenchanted and frustrated over additional cost on a vehicle which is not three years old. I decided to go the place that works on the pick up truck which I inherited from my father and received a cheaper estimate on the same battery. When I reviewed the information I received with my original service, the battery charging section was all green in the report . Yet, less than two days later and less than 100 miles driven, the battery was about 50% capacity. I find myself confused on several fronts and question the workmanship on the vehicle in terms of how long I want to keep it. Typically, I will keep a vehicle for five or more years, but these expenses have me rethinking the long- term ownership of this vehicle. The facts are the vehicle is less than three years old, the extended warranty I purchased for almost a $1000 dollars does not cover things I assumed it would ( my fault for not reading the fine print , I had too much confidence in the product and the ability of the dealer to back it up ), it will cost me $600 to repair a seat which was not abused and a $100 plus a year to keep a battery functioning as it should. I realize the Dealer is only as good as the product they have to sell, warranties cover different things and vehicles do experience wear and tear as they get older. What I did not anticipate was the ongoing expense I would incur in maintaining the vehicle. At this point I would have to testify I am disappointed in the workmanship of GM and the cost to keep in good condition. It may be all vehicles fall into this category regardless of the make but I am at the place where my next new vehicle will not be a GM product. I have all of the paperwork to substantiate the above information.
8/25/2025
Michael, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (386) 867-8196. We look forward to hearing from you.
ORMOND BEACH, FL
Gerardo B|2020 Buick Enclave
Confirmed Service Customer
8/23/2025
First of all, my experience at the BUICK AT Daytona dealership wasn't very good at first. My wife had to take her 2020 Buick Enclave in 4 times to get the air conditioning fixed. After several unsuccessful attempts, they discovered a leak, and as a result, the condenser and compressor had to be replaced. Fortunately, when we bought the car, we put a warranty on it. We are very grateful to Mr. Mark, who was able to call the warranty services to cover the damages and assigned me a rental car. It's been a week since we got the car back, and it's working great.
8/25/2025
Gerardo, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (386) 867-8137 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
DELTONA, FL
Allen S|2024 GMC Terrain
Confirmed Service Customer
8/19/2025
It's always a pleasure to have my car serviced at Ritchey Chevrolet. As always my wait time for an oil change and tire rotation was completed in a timely manner. Everyone is helpful and pleasing to talk to. The sevice waiting is also very clean and comfortable. Thank you
8/20/2025
Allen, we are delighted to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PALM COAST, FL
Shiler C|2018 GMC Canyon
Confirmed Service Customer
8/21/2025
I did not get my vehicle serviced there because the gentleman acted as if he didn’t want my business so I took my vehicle somewhere else to get serviced
8/22/2025
Thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us at (386) 867-8196 so we can understand your situation better in order to try and turn your experience around. Thank you, Ritchey Buick GMC
DELTONA, FL
Ralph G|2025 GMC Yukon
Confirmed Service Customer
8/22/2025
Saturday oil change. Quick and easy.
8/24/2025
Ralph, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
ORMOND BEACH, FL
Charles P|2021 GMC 2500HD Sierra
Confirmed Service Customer
8/22/2025
Mark Ploski was my service advisor and really great to work with. He communicated quickly and clearly making necessary recommendations and providing needed feedback on specific items. Thanks again!
8/24/2025
Charles, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ORMOND BEACH, FL
Ronnie P|2025 GMC Sierra 1500
Confirmed Sales Customer
8/25/2025
Rhino took care me, and passed the sale onto Jordon.
BURKHART, JASON
8/25/2025
Ronnie, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
NEW SMYRNA BEACH, FL
Anthony B|2021 GMC 1500 Sierra
Confirmed Service Customer
8/26/2025
Easy to set up an appointment even around a work schedule. Work needed was communicated well and pickup arrangements were coordinated.
8/26/2025
Anthony, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
EDGEWATER, FL
Scott L|2020 GMC Acadia
Confirmed Service Customer
8/26/2025
As always, Ritchey Buick GMC takes care of my Acadia AT4 and me regarding service. Excellent customer care!!
8/26/2025
Scott, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
DELAND, FL
Howard H|2025 GMC Sierra 1500
Confirmed Service Customer
9/1/2025
Great service and sales experience
9/2/2025
Howard, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
SATELLITE BEACH, FL
Ryan I|2018 GMC 2500HD Sierra
Confirmed Service Customer
8/25/2025
Shane was great to work with. Ethical and honest.
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
GRANVILLE, OH
Jeffrey C|2024 GMC Canyon
Confirmed Service Customer
8/27/2025
It was awesome, Paula was fantastic as always and Shaun was very helpful and informative. This is a repeat for us we have bought 5 vehicles from them because of the expertise
8/27/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
DAYTONA BEACH, FL
Tara H|2020 GMC Acadia
Confirmed Service Customer
8/29/2025
again not happy and same loud noise last few times we put it in and also they are very slow about getting things looked at even when we ask for a loaner because it is hard to be without our car. also 320.00 for a battery is a little ridiculous!
9/1/2025
Tara, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8196 when you have a chance. Thank you, and we look forward to hearing from you.
EDGEWATER, FL
John K|2018 GMC 2500HD Sierra
Confirmed Service Customer
8/29/2025
Service advisor Ron Lawson did an excellent. Great attitude!! Got our repair taken care of in a timely manner.
9/1/2025
John, we're happy to hear you had such a positive experience with Ron! Feel free to reach out to us if you need anything. Have a wonderful day.
PORT ORANGE, FL
Maria H|2019 Buick Encore
Confirmed Service Customer
8/29/2025
Shane was very respectful and helpfol
9/1/2025
Maria, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
PORT ORANGE, FL
Timothy B|2025 GMC Sierra EV
Confirmed Sales Customer
8/29/2025
Interaction with the folks at Ritchey were as easy as it could get. A enjoyable and friendly an experience as possible when buying a new vehicle. Never pressured and answered my questions directly without hesitation.
STEELE, PAULA M
9/1/2025
Timothy, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
EUSTIS, FL
Mary C|2024 GMC Acadia
Confirmed Service Customer
9/1/2025
The oil change went as it should. The people were super friendly and did what they said would happen. A real good experience!
9/2/2025
Kathleen, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
NEW SMYRNA BEACH, FL
Katherine T|2020 GMC Terrain
Confirmed Service Customer
9/2/2025
My experience at the GM dealership was wonderful. Thanks to Shane.
9/3/2025
Katherine, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
DAYTONA BEACH, FL
Jeff G|2025 GMC Sierra 1500
Confirmed Service Customer
9/1/2025
Fast, efficient Service. My advisor was great!.
9/2/2025
Jeff, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ritchey Buick GMC.
FLAGLER BEACH, FL
Scott M|2021 GMC 1500 Sierra
Confirmed Service Customer
9/1/2025
Shane did an excellent job.
9/2/2025
Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
ORMOND BEACH, FL
David S|2019 GMC Acadia
Confirmed Service Customer
9/2/2025
Great service. Wait time for oil change and tire rotation was acceptable. Manny is a great Service Writer!!
9/3/2025
We're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
DAYTONA BEACH, FL
Steven S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/8/2025
Tire pressures were incorrect. I actually got a low pressure warning driving home
9/8/2025
Lynn, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (386) 867-8196 so we can work towards a resolution.
FLAGLER BEACH, FL
Ricky H|2021 GMC 1500 Sierra
Confirmed Service Customer
9/8/2025
Went in for computer upgrade and the engine recall both went well
9/8/2025
Ricky, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PORT ORANGE, FL
James B|2023 GMC Sierra 1500
Confirmed Service Customer
9/9/2025
Ronnie is a terrific Service Technician. He kept me well informed with the process and answered all my questions in a timely manner.
9/10/2025
James, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW SMYRNA BEACH, FL
Alice B|2021 GMC 1500 Sierra
Confirmed Service Customer
9/10/2025
I was very surprised at the new cost of an oil change .not at all happy and I was not the only one after hearing the people in the waiting room co.plain I am not the only one unhappy wouldn't be surprised if they dont go someplace else
9/10/2025
Alice, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8137 when you have a chance. Thank you, and we look forward to hearing from you.
EDGEWATER, FL
John K|2015 Buick Regal
Confirmed Service Customer
9/11/2025
I got there a few minutes early and they took my car in right away. Less than an hour later, they were done. Super job.
9/12/2025
Leo, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PORT ORANGE, FL
Joseph E|2023 GMC Sierra 1500
Confirmed Service Customer
9/3/2025
Ronnie did a great job
9/3/2025
Joseph, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
FLAGLER BEACH, FL
Steven A|2026 GMC Sierra 1500
Confirmed Sales Customer
9/7/2025
Easiest car purchase experience ever.
BROCOS, MICHAEL
9/8/2025
Steven, we're glad you had such a wonderful experience with us! Thank you for choosing Ritchey Buick GMC and we hope to see you again.
TITUSVILLE, FL
Frank R|2022 GMC Canyon
Confirmed Service Customer
9/8/2025
Waiting for valve body to fix faulty transmission. . You should be able to find that part .
9/9/2025
Frank, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (386) 867-8196 at your earliest convenience to discuss how we can turn your experience into a positive one.
ORMONDA BEACH, FL
Susan V|2019 Buick Regal
Confirmed Service Customer
9/8/2025
service was performed timely and all my questions were answered.
9/9/2025
Susan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DELTONA, FL
Jeryl E|2016 Buick Enclave
Confirmed Service Customer
9/9/2025
Prompt. Since the airbags were being replaced (recall) as well as oil change and tire rotation I was driven home to wait. Your driver John is a true gift.
9/10/2025
Jeryl, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
John B|2021 GMC Acadia
Confirmed Service Customer
9/11/2025
Prompt and professional
9/11/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
DAYTONA BEACH, FL
Charles Y|2023 GMC Acadia
Confirmed Service Customer
9/11/2025
Manny was very good with the entire process.
9/12/2025
Charles, thank you for your kind review; we are happy to pass along your comments to Manny here at Ritchey Buick GMC! We hope you have a great day!
PALM COAST, FL
Peter C|2022 Buick Envision
Confirmed Service Customer
9/11/2025
juust took longer than I thought but good job.
9/12/2025
Peter, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
DAYTONA BEACH, FL
Paula C|2022 Buick Envision
Confirmed Service Customer
9/12/2025
Was great
9/15/2025
Paula, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
DAYTONA BEACH, FL
William T|2018 GMC 2500HD Sierra
Confirmed Service Customer
9/11/2025
On time, helpful and efficient
9/14/2025
William, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
NEW SMYRNA, FL
Kelly N|2020 Chevrolet Equinox
Confirmed Service Customer
9/12/2025
Staff was friendly and service was pretty quick. There was a mishap, as an employee scratched my car with a golf cart but the service manager is making it right and I was not charged for the tire repair I needed. I am pleased with this service center.
9/15/2025
Kelly, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
BUNNELL, FL
Marcie P|2024 Buick Envision
Confirmed Service Customer
9/12/2025
The sales staff and service customer service were fantastic. They took their time with us to answer any questions we had. The customer service was very helpful and attentive to make sure we were satisfied wit the service.
9/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
ORMOND BEACH, FL
Suzanne F|2025 Buick Encore GX
Confirmed Sales Customer
9/14/2025
Paula is wonderful! She went above and beyond with her customer service and attention!
STEELE, PAULA M
9/15/2025
Suzanne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ritchey Buick GMC. Thank you again for choosing Ritchey Buick GMC and we hope to see you again.
DAYTONA BEACH, FL
Kevin N|2025 GMC Sierra 2500 HD
Confirmed Service Customer
9/16/2025
Great experience. Timely and well done.
9/17/2025
Kevin, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ORMOND BEACH, FL
Peter F|2020 Buick Envision
Confirmed Service Customer
9/17/2025
The staff was great, especially Shane. Very accommodating, professional, helpful. The big issue was getting the dealership to honor a coupon issued by GM.
9/17/2025
Peter, thank you; we appreciate your feedback! Please reach out to us at (386) 867-8196 so we may identify ways to improve your experience.
DAYTONA BEACH, FL
Richard R|2024 GMC Sierra 1500
Confirmed Service Customer
9/19/2025
service writer was very sensitive to our needs, knowledge of the call back and kept us informed.
9/22/2025
Richard, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
PORT ORANGE, FL
Lisa H|2025 GMC Acadia
Confirmed Service Customer
9/19/2025
Completed on time
9/22/2025
Lisa, your satisfaction is important to us, so we want to sincerely thank you for choosing Ritchey Buick GMC and we hope to see you again soon!
PONCE INLET, FL
James R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/19/2025
Best car buying experience I’ve ever had. Paula & Jay were friendly, helpful & knowledgeable.
JOHNSON, JAMES
9/22/2025
James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Roderick S|2020 GMC Yukon
Confirmed Service Customer
9/12/2025
Chris is a welcomed addition to our team with great people skills , he was a breath of fresh air.
9/15/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Patrica P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/15/2025
My truck was brought in after a problem with a recall part. It was handled quickly and I was happy about that.
9/16/2025
Patrica, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Michael R|2019 Buick Encore
Confirmed Service Customer
9/16/2025
Manny always does a great job getting me in/out asap
9/17/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
PORT ORANGE, FL
James B|2025 Buick Enclave
Confirmed Service Customer
9/16/2025
Courteous - Service performed perfectly..
9/17/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DAYTONA BEACH, FL
Angie L|2021 Buick Envision
Confirmed Service Customer
9/18/2025
Joe (service writer) was great. He handled questions knowledgeably and managed time expectations professionally.
9/19/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT ORANGE, FL
Jeffrey S|2024 GMC Sierra 1500
Confirmed Service Customer
9/18/2025
Ronnie Coleman was extraordinarily helpful with the servicing of my truck. He reached out to me and was able to schedule my service quickly and perfectly communicated with me throughout the process.
ORMOND BEACH, FL
Thomas H|2026 Buick Encore GX
Confirmed Sales Customer
9/18/2025
great experience Manny in service was very helpful Paula was our sales person was wonderful to work with above and beyond
STEELE, PAULA M
9/21/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
MOUNT PLEASANT, PA
Carlos O|2018 GMC 2500HD Sierra
Confirmed Service Customer
9/19/2025
I went to the dealership the week before to have my GMC 2500 Denali serviced. Shane was the service writer who handled my case. During my visit, Shane made me aware that there was recall on my vehicle. I could not because of time get the work done for the recall. After the initial service, which I was very satisfied in the timely work and experience with Shane (he kept me informed on the time and found a discount coupon he was able to apply to my bill), I decided to come back the next week for the recall. I again contacted Shane. I used the courtesy transport to and from the dealership to go home while the work was being completed on my truck. The recall work was completed earlier than expected and I received a ride back to the dealership. The driver who I cannot remember his name was extremely nice and prompt. He is an older black male (but younger than me) who is retired from New York. Shane and he were great to have worked with. I have now been to Ritchey GMC three times and will continue to use them whenever we are at the condo in Daytona Beach. Carlos O
9/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
FLOWERY BRANCH, GA
Dylan G|2019 GMC Yukon
Confirmed Service Customer
9/20/2025
Brought my vehicle in for service. On a whim, asked for a trade in appraisal. Trade in came in at 10k under what the trade should be for that vehicle in fair condition. This trade in appraisal came back before they provided me service estimate. Sales person could not justify the low trade in amount, quote “it is what it is”. Received the service estimate, almost 9k. Service advisor could not justify the line items on the service estimate. Declined any work being done. Came back to pick up vehicle. Waited an hour and half to bring my vehicle around. A different service advisor, Manny, tried to charge me over $700 dollars for diagnostic fees. He was rude, sarcastic in a dry way. Finally, brought my vehicle around and said “we did an oil change”. Total came to over $250 dollars. Asked when and why did they do the oil change. Didn’t give me an answer. Got into vehicle, noticed the dash was keyed in on the oil change percentage. Reasonable person would deduce that the oil change was done then and that’s why I waited over an hour and a half. Terrible service, would not do business with you ever. No service or purchasing of a new/used car. Have a great day.
9/22/2025
Dylan, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (386) 867-8196 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
PORT ORANGE, FL
Glenda L|2025 GMC Sierra 1500
Confirmed Sales Customer
9/20/2025
Everything was fine but no one told us how to use the things on the truck and set things up so far we have not had good luck figuring stuff out
ALDAMA, JAIME
9/22/2025
Glenda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
HOLLY HILL, FL
Veronica L|2024 Buick Encore GX
Confirmed Service Customer
9/23/2025
As always Excellent customer service!
9/24/2025
Veronica, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PALM COAST, FL
Kurt S|2024 Buick Enclave
Confirmed Service Customer
9/23/2025
Robert (service rep) is awesome!
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH SHORES, FL
John K|2018 GMC 2500HD Sierra
Confirmed Service Customer
9/23/2025
Regular Oil Change. Service writer Ron Lawson did an excellent job!!
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT ORANGE, FL
Herbert R|2023 GMC Acadia
Confirmed Service Customer
9/26/2025
Appointment was on time. Joe my service advisor was great and kept me informed. Good job by all.
9/28/2025
Herbert, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Andrew G|2013 GMC 1500 Sierra
Confirmed Service Customer
9/23/2025
Chris was my service rep and he was excellent. Very professional and pleasant. I had a recall taken care of and it was done fast, thank you
9/24/2025
Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
PORT ORANGE, FL
Thomas P|2019 GMC Acadia
Confirmed Service Customer
9/24/2025
Service went as planned, and Ron Lawson, the Service Rep took time to explain any questions I had regarding concerns.
9/25/2025
Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ORMOND BEACH, FL
Rachel M|2024 Buick Encore GX
Confirmed Service Customer
9/24/2025
It was great and stress free
9/25/2025
Rachel, we want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon!
ORMOND BEACH, FL
Kathleen M|2015 Buick Enclave
Confirmed Service Customer
9/25/2025
Honest
9/26/2025
Kathleen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PORT ORANGE, FL
Denise M|2019 GMC Canyon
Confirmed Service Customer
9/26/2025
arrived at appoin.tment 8 am on sept 24 was greeted by Ronald explained reasons for bringing in truck Ronnie took charge provided transport to and from work he informed me a timely matter what repairs needed and cost overall an exellent exprience
9/29/2025
Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC - Service! We are always more than happy to assist you if anything else comes up. Take care!
DELAND, FL
Jennifer S|2014 Buick Enclave
Confirmed Service Customer
9/28/2025
Manny had too many other things going on to give me much attention
9/30/2025
Jennifer, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (386) 867-8196 so we can assist you further.
PORT ORANGE, FL
Kenneth D|2020 Chevrolet Colorado
Confirmed Service Customer
9/29/2025
Manny Rodriguez was very courteous and professional and kept me informed on everything that was going on with my vehicle and went above and beyond my expectations. I had a few leaks and my A/C went out as soon as I got to the dealer. He had to call my aftermarket warranty company and explain what needed to be replaced and got everything covered that he could under my aftermarket warranty would cover. I would recommend Manny Rodriguez and this Dealership to everyone around this area. The technician Ken Dennis took very good care of my Vehicle and is working better than ever. If you have any vehicle problems don’t be afraid to bring it here. Great customer service and they go above and beyond to satisfy their customers. Great to have a place I can trust to take care of all of my vehicles and my families vehicles.
9/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HASTINGS, FL
Michael R|2019 Buick Encore
Confirmed Service Customer
9/26/2025
Manny always gets me in/out on time (or before)! A/C repair works great.
9/29/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. Thank you again for choosing Ritchey Buick GMC, and we hope to see you again.
PORT ORANGE, FL
Samuel N|2020 Buick Envision
Confirmed Service Customer
9/27/2025
Service Dept. professional in every way.
9/29/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEW SMYRNA BEACH, FL
Victor V|2026 GMC Canyon
Confirmed Sales Customer
9/29/2025
Brett reached out to us to perk our interest in your inventory. The deal finalization was smooth but a lot more involved than buying my last truck 33 years ago (and more expensive). In any event, Brett was very efficient in the paperwork and running through the vehicle orientation. Good job!
ZUCKER, BRETT
9/30/2025
We're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
NEW SYMNRA BEACH, FL
William T|2021 GMC Yukon XL
Confirmed Service Customer
9/29/2025
Came in on a Saturday for oil service and he got us in and finished within 1.5 hours.
9/29/2025
William, it is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Ritchey Buick GMC - Service and we hope to see you again.
ORMOND BEACH, FL
Andrea L|2022 GMC Acadia
Confirmed Service Customer
10/3/2025
Quick resolution. Work done efficiently
10/6/2025
Andrea, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Margaret B|2023 GMC Terrain
Confirmed Service Customer
10/7/2025
Professional, efficient and precise
10/8/2025
Margaret, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
PALM COAST, FL
Lindsey S|2024 GMC Yukon XL 1500
Confirmed Service Customer
10/7/2025
They changed my oil with the wrong oil and had to have it changed twice. Thankfully I noticed and brought to their attention. Not a good thing with the issues that GMC is having and needing the thicker oil.
10/8/2025
Lindsey, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
PIERSON, FL
Richard F|2021 GMC Acadia
Confirmed Service Customer
10/7/2025
Very professional the people are friendly and knowledgeable.
10/8/2025
Richard, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
NEW SMYRNA BEACH, FL
Charles Y|2023 GMC Acadia
Confirmed Service Customer
10/7/2025
During routine maintenance visit, technician discovered a leaking seal on the front transaxle. Ritchey ordered the part, arranged for a rental car, and made the repair under warranty. Very pleased with how the issue was handled.
10/8/2025
Charles, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PALM COAST, FL
Ann P|2024 Buick Envista
Confirmed Service Customer
10/8/2025
Did a great job
10/10/2025
Ann, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ORMOND BEACH, FL
Kevin P|2025 GMC HUMMER EV
Confirmed Sales Customer
10/8/2025
Goo
BURKHART, JASON
10/10/2025
Kevin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SAVANNAH, IL
Denise H|2025 Buick Envision
Confirmed Service Customer
10/8/2025
Shawn was very thorough and listened to all my concerns. The service was quicker than expected and complete.
10/10/2025
Denise, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALM COAST, FL
Susan W|2007 Chevrolet Silverado
Confirmed Service Customer
10/8/2025
Very professional.
10/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
EDGEWATER, FL
Gerald B|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/8/2025
Have always been pleased with the service department, sales department not so much
10/10/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTH DAYTONA, FL
Michael T|2023 Buick Encore GX
Confirmed Service Customer
10/8/2025
The service was great. Thanks.
10/10/2025
Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ORMOND BEACH, FL
Matthew G|2021 Chevrolet Tahoe
Confirmed Service Customer
10/9/2025
Team was great to work with. Work was done promptly and efficiently.
10/12/2025
Matthew, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PORT ORANGE, FL
Stephen G|2018 Buick Encore
Confirmed Service Customer
10/10/2025
Always prompt, knowledgeable, courteous.
10/12/2025
Stephen, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Douglas B|2025 Buick Encore GX
Confirmed Service Customer
9/29/2025
Very cooperative and courteous
9/30/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
PORT ORANGE, FL
Frank Y|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/6/2025
Great pricing and fast service
10/8/2025
Frank, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ST AUGUSTINE, FL
Christopher D|2026 GMC Terrain
Confirmed Sales Customer
10/7/2025
Fastest and easiest process I have ever experienced.
ZUCKER, BRETT
10/8/2025
Christopher, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
FLAGLER BEACH, FL
Thomas P|2019 GMC Acadia
Confirmed Service Customer
10/7/2025
Problem was taken care of in a timely manner. Ron Lawson reserved a loaner vehicle for our use and answered all questions regarding the service performed.
10/8/2025
Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
ORMOND BEACH, FL
Jim G|2017 GMC Acadia Limited
Confirmed Service Customer
10/7/2025
Brought car in for a recall issue and got a quick appointment and the repair was completed ahead of schedule. Chris was very friendly and professional.
10/8/2025
Jim, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Ritchey Buick GMC
DAYTONA BEACH, FL
Matthew G|2020 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
Chris was great to work with. Timeframe given was accurate. Courtesy shuttle was great.
10/10/2025
Matthew, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT ORANGE, FL
Margret B|2020 Buick Encore GX
Confirmed Service Customer
10/9/2025
Great
10/11/2025
Margret, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
PALM COAST, FL
Karen T|2021 Buick Encore GX
Confirmed Service Customer
10/10/2025
Very friendly and explained everything
10/12/2025
Karen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PALM COAST, FL
Paul N|2017 GMC Yukon
Confirmed Service Customer
10/14/2025
quick and friendly
10/15/2025
Paul, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PALM COAST, FL
Timothy K|2024 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
Great service
10/16/2025
Timothy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PORT ORANGE, FL
Manouchehr M|2024 Buick Envista
Confirmed Service Customer
10/16/2025
Excellent service as always. Friendly staff.
10/18/2025
Manouchehr, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PALM COAST, FL
Mark H|2015 Buick Enclave
Confirmed Service Customer
10/16/2025
Timely, professional, accurate, helpful. Always have great result with Ritchey service department.
10/19/2025
Mark, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
DAYTONA BEAVH, FL
Valery G|2026 Buick Enclave
Confirmed Sales Customer
10/16/2025
Fair price, friendly service.
ALDAMA, JAIME
10/19/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
PALM COAST, FL
Frank R|2022 GMC Canyon
Confirmed Service Customer
10/17/2025
Ronnie, the rep who works at GMC who I dealt with on many occasions is fantastic! He keeps in touch, is available and very professional and friendly. Super helpful. He helped me navigate through some warranty issues. It’s because of him, I would recommend GMC. He deserves a significant raise.
10/20/2025
Frank, thank you so much for your positive comments about Ritchey Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMONDA BEACH, FL
Danny S|2020 GMC Acadia
Confirmed Service Customer
10/17/2025
Please note - advise your staff handling service request appointments to research and assign client to service advisor that has an established relationship with client. Client familiarity creates client satisfaction.
10/20/2025
Danny, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PALM COAST, FL
Matthew G|2020 GMC 1500 Sierra
Confirmed Service Customer
10/20/2025
Chris was great to work
10/21/2025
Robert, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
PORT ORANGE, FL
Douglas S|2023 Buick Envision
Confirmed Service Customer
10/23/2025
I scheduled a service appointment. They fixed the problem and ordered a part for something else. I worked on CVS junk while I waited. Very uneventful as it should be.
10/26/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Ritchey Buick GMC and we hope to see you again.
DAYTONA BEACH, FL
Carl B|2015 GMC Terrain
Confirmed Service Customer
10/14/2025
Once again courteous and professional service
10/15/2025
Carl, we're so happy we were able to help you out. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Jefferson P|2022 Buick Envision
Confirmed Service Customer
10/21/2025
My Service advisor, Manny Rodriguez was very knowledgeable regarding my car problems. He was able fix my problem in a timely manner.
10/22/2025
Randolph, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
DELAND, FL
Joann G|2017 Buick Envision
Confirmed Service Customer
10/22/2025
i arrived on time car was taken back. discussed with Joe service writer what i wanted looked at. service completed in a very timely manner. couldn't really ask for a better experience.
10/23/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
DAYTONA BEACH, FL
Valorie M|2022 Buick Envision
Confirmed Service Customer
10/22/2025
Quick friendly service
10/23/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SANFORD, FL
Anthony M|2024 Buick Envista
Confirmed Service Customer
10/22/2025
My visit could not have gone any better. Shane took care off all my needs. See you for my next service.
10/23/2025
Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! We sincerely value your business and look forward to your next visit!
ORMOND BEACH, FL
David T|2026 GMC Yukon
Confirmed Sales Customer
10/22/2025
Clearance was an outstanding salesperson. The overall experience was great start to finish.
BEAL, CLARENCE M
10/23/2025
David, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH SHORES, FL
Joan R|2023 Buick Encore GX
Confirmed Service Customer
10/23/2025
Had a Fob problem. They work now. I’m very comfortable dealing with Manny.
10/26/2025
Joan, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT ORANGE, FL
Gregory B|2023 GMC Yukon
Confirmed Service Customer
10/24/2025
Christopher our service advisor was excellent. The only complaint I have is the vehicle was returned with muddy footprints on my carpet mat and door step. The print was different than the person who brought the vehicle up so I presume it happened in the back. Everyone were friendly and polite throughout the dealership.
10/26/2025
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (386) 867-8196 so we may identify ways to improve your experience.
PALM COAST, FL
Theodore W|2013 Buick LaCrosse
Confirmed Service Customer
10/24/2025
Shane was courteous and efficient and very professional. He told me how much time it would approximately take for my situation.
10/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DELAND, FL
Genny L|2026 GMC Yukon XL
Confirmed Sales Customer
10/24/2025
We had a very specific request in the vehicle we were looking for. Brett not only listened to our request but diligently searched over 500 miles to be able to deliver exactly what we wanted. Shawn made the financing component completely seamless. We were in and out of the dealership in record time with exactly what we wanted. This is the 2nd vehicle we have purchased from Ritchey and most certainly won’t be our last.
ZUCKER, BRETT
10/26/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANFORD, FL
John N|2021 Buick Envision
Confirmed Service Customer
10/24/2025
Everything done
10/26/2025
John, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Candis A|2025 Buick Enclave
Confirmed Service Customer
10/27/2025
They rotated my tires now I have a tire issue. Spend more of my time going back to wait got them to fix the issue. I called the service advisor because when I got home they sent me a text message saying I had issue and they were clueless.
10/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PORT ORANGE, FL
William P|2026 GMC Canyon
Confirmed Sales Customer
10/28/2025
Excellent. Second vehicle we purchased there.
STEELE, PAULA M
10/29/2025
William, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEW SMYRNA BEACH, FL
Michael G|2025 Buick Envision
Confirmed Service Customer
10/30/2025
The whole crew @ Ritchey are good people. The sales people, service manager and the service writers are a pleasurer to do business with.. I have bought approximately 10 vehicles from Ritchey over the last few years. I drive 40 miles from Sanford FL for purchasing and for all service for my GM cars and trucks. Most recent experiences bought 2 Buicks in 2025 from Paula, great lady knows her stuff. Bought 2 Cadillac's form Reno before he became sales manager and he located a truck for me when trucks were impossible to find during the pandemic great guy. Bruce the sales manager can't do enough for you and has always been a pleasure to deal with, but never any issues that he didn't take care of with expedience. The latest experience with a new service writer for me this week was Shane who did a great job, followed up and got it done for us. Ritchey is a great Dealership and I will continue to use them for years to come. MP GALLAGHER / SANFORD FL
11/2/2025
We are so happy to read such a great review about Ritchey Buick GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SANFORD, FL
Koralia K|2021 Buick Envision
Confirmed Service Customer
10/25/2025
Ron was fantastic
10/27/2025
Koralia, we're happy to hear you had such a positive experience with Ron! Feel free to reach out to us if you need anything. Have a wonderful day.
DAYTONA BEACH, FL
James C|2023 GMC Terrain
Confirmed Service Customer
10/25/2025
Joe was knowledgeable was a great help. They were speedy not a long wait
10/27/2025
James, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
ORMOND BEACH, FL
Helen D|2025 Buick Envista
Confirmed Sales Customer
10/28/2025
Everyone I dealt with were very personable and professional. No hard sell as so many other dealers are. My salesman, Jason was delightful.
BURKHART, JASON
10/29/2025
Helen, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
NEW SMYRNA BEACH, FL
Wayne A|2026 GMC Terrain
Confirmed Sales Customer
10/30/2025
My wife and I have purchased our autos from Ritchey for 23 years. No negative issues. On this occasion Reno Maoli was his usual outstanding person to deal with and Paula Meek was really good and an absolute delight to deal with. We will remain customers!
STEELE, PAULA M
11/2/2025
Wayne, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Thomas H|2022 GMC Acadia
Confirmed Service Customer
10/31/2025
Was there for a recall, Ronnie and his team had me in and out of the shop in less time than expected. Car was clean and working properly.
10/31/2025
We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ORMOND BEACH, FL
Marianne W|2022 Buick Encore
Confirmed Service Customer
11/4/2025
I arrived at 11:25 for an 11:30 oil change appointment. My car was not finished until 2:05. I'm very disappointed!
11/5/2025
It is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to discuss this with you. Please reach out to us at (386) 867-8196 at your earliest convenience to discuss how we can turn your experience into a positive one.
PORT ORANGE, FL
Stephen G|2018 Buick Encore
Confirmed Service Customer
11/4/2025
Always prompt, courteous, and thorough
11/5/2025
Stephen, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
DAYTONA BEACH, FL
Dennis I|2025 Buick Envista
Confirmed Sales Customer
11/5/2025
Paula Meeks was very professional and helpful on are needs
STEELE, PAULA M
11/5/2025
Dennis, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
PALM COAST, FL
Charles H|2025 GMC Sierra 1500
Confirmed Service Customer
10/30/2025
Joe was very professional. He greeter me immediately and had my vehicle serviced sooner than expected
11/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Michael B|2020 Buick Enclave
Confirmed Service Customer
10/31/2025
Having jerking problems at acceleration. Was told by a friend who as GM connections that there was a silent recall on the Enclaves for torque converters problems. I explained that to the service writer and all he wanted to do was to sell me a $3400.00 torque converter. The car only has 53,450 miles on it. Call me crazy,but I don't fell like I should be buying a new torque converter. I've owned 5 Buicks in the last 20yrs.and 3 have been Enclaves and last 2 have bad torque converters. My name is Mike feel free to call me. 816-529-7102. I know you probably don't care but I won't buy another Buick.
11/3/2025
Michael, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to discuss this with you. Please reach out to us at (386) 867-8196 at your earliest convenience to discuss how we can turn your experience into a positive one.
PORT ORANGE, FL
Luckmi M|2026 Buick Encore GX
Confirmed Sales Customer
11/3/2025
Jeff is a very nice sales person. He explained me all the features of my car.
LLOYD SR, JAFASKA A
11/4/2025
Luckmi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
DAYTONA BEACH, FL
Shirley R|2024 GMC Acadia
Confirmed Service Customer
11/3/2025
love the dealership and will continue to do business with them
11/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
PORT ORANGE, FL
Bryan O|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/3/2025
Service was excellent. Service manager was excellent. Awesome job.
11/4/2025
Bryan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Tom N|2023 Buick Enclave
Confirmed Service Customer
11/5/2025
A+
11/5/2025
Tom, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
DELAND, FL
Feleica M|2025 Buick Encore GX
Confirmed Service Customer
11/5/2025
Great customer service
11/6/2025
Feleica, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!
DAYTONA BEACH, FL
Carlos R Q|2025 Buick Envista
Confirmed Service Customer
11/5/2025
I arrived a few minutes before my appoinent. I was promptly greeted by Shane. He was very knowledgeable and efficient. My car was ready way before the expected time. Very satisfied. Thank you!
11/6/2025
Carlos, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
DAYTONA BEACH, FL
James M|2021 GMC 2500HD Sierra
Confirmed Service Customer
11/5/2025
I usually don't like having work done at dealer ships because there over priced parts and service. But with some medical issues , it forced me to bring it in. The service was phenomenal , and Sean the service person that was assign to me was very professional and helpful . you never no mybe i'll come back for a oil change .
11/6/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
LOUDON, NH
Angela H|2025 Buick Envision
Confirmed Sales Customer
11/6/2025
I recently purchased my new vehicle from Ritchey Buick GMC, and I couldn’t be happier! The entire team was friendly, honest, and genuinely cared about finding the right car for me, not just making a sale. The process was quick, transparent, and completely stress-free. They gave me a great trade-in value and truly offered the best deal in town. Every step of the way, they were patient, professional, and made sure I felt confident in my purchase. If you’re looking for a dealership that goes above and beyond, Ritchey Buick GMC is the place to go. I highly recommend them to anyone in the market for a new or used car!
BRINKER, DRESDIN
11/7/2025
Angela, congratulations on your new vehicle! We're so glad that we were able to go above and beyond your expectations! Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Betty Y|2017 Buick Cascada
Confirmed Service Customer
11/6/2025
Shane was excellent and caring . he went out of his way to take care of my concerns. I will say that your 10% off service was a JOKE, since Shane and the service manager could not get your system to apply it!
11/7/2025
Betty, we appreciate your feedback! We will use your comments to refine our efforts to ensure this issue does not happen again.
PALM COAST, FL
Jason B|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/7/2025
Very convenient. Very helpful
11/9/2025
Jason, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CHATSWORTH, GA
Bille L|2023 GMC Canyon
Confirmed Service Customer
11/10/2025
Great scheduling and prompt service
11/10/2025
Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PORT ORANGE, FL
Sandra W|2022 GMC Terrain
Confirmed Service Customer
11/12/2025
Great service from the minute i pulled into the service center. The waiting room was clean and inviting. A very good experience would highly recommend this dealership and service center!
11/13/2025
Sandra, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Ritchey Buick GMC
BUNNELL, FL
Jean R|2020 GMC Yukon XL
Confirmed Service Customer
11/13/2025
This was by far the worst experience I have ever had at any dealership. I will never return, and I will never recommend this place to anyone. The level of incompetence I witnessed across multiple departments was beyond anything I’ve ever seen. My vehicle was damaged while in their care, and despite bringing it in based on their own recommendation, the issue was never fixed. To make matters worse, the dealership performed work on my vehicle without my authorization, which is completely unacceptable. I spoke with several representatives throughout this ordeal, and the only person who demonstrated true professionalism was Mr. Manny Rodriguez. Overall, this dealership has lost my trust entirely.
11/14/2025
Jean, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (386) 867-8196. We look forward to hearing from you.
ORMOND BEACH, FL
Edwin E|2026 GMC Sierra 1500
Confirmed Sales Customer
11/5/2025
paula was spectacular she really was on top of everything almost made buying a car enjoyable
STEELE, PAULA M
11/6/2025
Edwin, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
GENEVA, FL
Karen I|2025 GMC HUMMER EV
Confirmed Service Customer
11/6/2025
In and out quickly.
11/7/2025
Karen, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
DAYTONA BEACH, FL
Stephen L|2021 GMC 1500 Sierra
Confirmed Service Customer
11/6/2025
My service advisor Marek Ploski did a great job explaining the issue with the truck and handling the process for us
11/7/2025
Stephen, thank you for your kind review; we are happy to pass along your comments to Marek here at Ritchey Buick GMC! Until the next time we meet, take care!
DAYTONA BEACH, FL
David W|2018 Buick Enclave
Confirmed Service Customer
11/7/2025
Everything went smoothly
11/9/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW SMYRNA, FL
Mertice D|2025 Buick Envista
Confirmed Service Customer
11/7/2025
Best service yet, at ritchey cad. Shane was the guy that serviced my car. Let me know how long, and touched base with me throughout the time he was working on my car.
11/9/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Peter C|2022 Buick Envision
Confirmed Service Customer
11/7/2025
it always take a long time
11/10/2025
Peter, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (386) 867-8196 so we can assist you further.
DAYTONA BEACH, FL
Gregorio S|2022 GMC Canyon
Confirmed Service Customer
11/13/2025
Excelente
11/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Ritchey Buick GMC and we hope to see you again.
DELAND, FL
Susan H|2017 Chevrolet Corvette
Confirmed Service Customer
11/17/2025
Always attentive prompt and communicative
11/18/2025
Susan Lynn It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
ORMOND BEACH, FL
Kenny C|2024 Buick Envista
Confirmed Service Customer
11/18/2025
Shane was great and so very helpful.
11/20/2025
Kenny, thank you for your kind review; we are happy to pass along your comments to Shane here at Ritchey Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
John W|2025 Buick Envision
Confirmed Service Customer
11/14/2025
I showed up for my first service with no appointment. Even though I’m a vacationer who bought my Buick at another dealer, Andrew got me right in and serviced my car on the spot. They even washed it at no charge. That’s great service! While waiting for my car, I wandered around the entire store. Everyone I met at the dealership was friendly and courteous. Highly recommend Ritchie Buick-GMC.
11/16/2025
John, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
REHOBOTH BEACH, DE
Steven F|2025 GMC Sierra 3500 HD
Confirmed Service Customer
11/14/2025
Chris was very accommodating and even was able to get a courtesy rental car for me This was the second time however the truck has been in for the same problem. Not Chris’ fault by any means. He was great
11/16/2025
Steven, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (386) 867-8196.
MIMS, FL
Jason V|2024 GMC Canyon
Confirmed Service Customer
11/17/2025
Service Witer was very helpful and informative.
11/18/2025
Jason, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Stacey G|2024 Chevrolet Colorado
Confirmed Service Customer
11/17/2025
Everything went very well. No problems. Quick and easy.
11/18/2025
We appreciate your positive review about your recent experience with us! We hope to see you soon!
PORT ORANGE, FL
Frank R|2022 GMC Canyon
Confirmed Service Customer
11/17/2025
Great experience
11/19/2025
Frank, we are very happy to have provided you with such a positive experience! We hope to see you soon!
ORMONDA BEACH, FL
David S|2023 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
Always professional, prompt and helpful
11/21/2025
David, thank you for choosing Ritchey Buick GMC as your first choice for all your automotive needs! We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
SAINT AUGUSTINE, FL
Terrie H|2021 GMC Acadia
Confirmed Service Customer
11/20/2025
Very professional and pleasant to deal with
11/22/2025
Your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!
DAYTONA BEACH, FL
Bruce D|2026 GMC Sierra 1500
Confirmed Service Customer
11/22/2025
Great sales staff, Great service Department, Great Dealership.
DELTONA, FL
Brandon Y|2023 GMC Canyon
Confirmed Service Customer
11/24/2025
Great service and everything was fixed as I hoped.
11/25/2025
Brandon, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTH DAYTONA, FL
Joseph U|2024 GMC Sierra 1500
Confirmed Service Customer
11/21/2025
Shane did a great job keeping updated on my truck as it was getting serviced.
11/24/2025
Joseph, we're happy to hear you had such a positive experience with Shane! Feel free to reach out to us if you need anything. Have a wonderful day.
DAYTONA BEACH, FL
Lisabeth E|2025 Buick Envista
Confirmed Service Customer
11/24/2025
Brandon is the most amazing service manager along with all of his staff
11/25/2025
Lisabeth, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Thomas H|2022 GMC Acadia
Confirmed Service Customer
11/27/2025
Friendly greeting and through check in
11/28/2025
Thomas, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ORMOND BEACH, FL
Mark S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/29/2025
Low pressure experience. Simple transaction and love the truck!
BURKHART, JASON
11/29/2025
Mark, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ALACHUA, FL
Steven C|2017 Buick Enclave
Confirmed Service Customer
12/1/2025
Oil change. I waited for the service. Car was returned to me when promised. Thank you.
12/2/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
ORMOND BEACH, FL
William S|2024 GMC Sierra 1500
Confirmed Service Customer
12/1/2025
I dropped my truck off service because no one told me I could get a loner car
12/2/2025
William, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (386) 867-8196 at your earliest convenience to discuss how we can turn your experience into a positive one.
DE LEON SPRINGS, FL
Howard H|2025 GMC Sierra 1500
Confirmed Service Customer
12/2/2025
Great team from purchase to my first service visit.
12/2/2025
Howard, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
SATELLITE BEACH, FL
Dennis H|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
Easy to make an appointment / friendly service crew/ maintenance finished before estimated time/ quality workmanship/ service Rep came and personally informed me when work finished /easy checkout to leave. To me- that ‘checks all the boxes’ of why I went there to begin with.
12/4/2025
Dennis, Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
ORMOND BEACH, FL
Gerald L|2018 GMC Yukon XL
Confirmed Service Customer
12/4/2025
Great service
12/4/2025
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ritchey Buick GMC
FRIENDSWOOD, TX
Regina F|2024 Buick Envision
Confirmed Service Customer
11/25/2025
Reliable, dependable and workmanship. Nice people. Clean facility.
11/26/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH DAYTONA, FL
Robert H|2022 GMC Acadia
Confirmed Service Customer
11/27/2025
It took less time to complete my recall than expected.
11/27/2025
We're glad everything was completed quickly and to your satisfaction! Thank you, and have a fantastic day!
SOUTH DAYTONA, FL
Jerrick F|2017 Buick LaCrosse
Confirmed Service Customer
11/27/2025
Car still making from what first fixed I dont have time to take work.. 1 issue yo another issue worse experience I ever had ... with fixing cars... Just over it
11/28/2025
Jerrick, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8196 when you have a chance. Thank you, and we look forward to hearing from you.
DAYTONA BEACH, FL
Lawrence S|2017 Buick Envision
Confirmed Service Customer
11/28/2025
Visit went well.
11/29/2025
Lawrence, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH SHORES, FL
Patricia W|2026 Buick Encore GX
Confirmed Sales Customer
12/4/2025
Salesman Eric.... excellent. I only came back to this dealership because of Eric. He gave me the deal I asked for financing manager was excellent.
ULVEN, ERIC
12/5/2025
Patricia, Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Ritchey Buick GMC
ORMOND BEACH, FL
Jeff E|2017 GMC Yukon
Confirmed Service Customer
12/5/2025
Mark did an excellent job as my service agent and the work done to my vehicle seems to be excellent as well.
12/7/2025
Jeff, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
ORMOND BEACH, FL
Andrew S|2020 GMC 2500HD Sierra
Confirmed Service Customer
12/6/2025
Everyone was wonderful at your Facility! I am spending my winter down here for the first time and was refreshing and very comfortable getting my GMC AT4 2500HD serviced! They even have a shuttle and dropped me off a great restaurant that they recommended 👍 I am very pleased with GMC Service Center of Daytona👍👍
12/8/2025
Andrew, We always want to hear back from our clients and we're glad you had such a positive experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ritchey Buick GMC!
MARLBORO, NY
Karen W|2021 GMC 1500 Sierra
Confirmed Service Customer
12/9/2025
Made me feel insignificant, with no urgency to meet my needs as a customer. Coins were taken out of my truck, and a five-dollar scratch-off ticket was also taken. This is very unprofessional. I don’t know how I can trust my vehicle to the service department when it’s being handled so carelessly.
DAYTONA BEACH, FL
Randall S|2024 Buick Enclave
Confirmed Service Customer
12/4/2025
The service representative was good and apologetic. I had an appointment for 10:30. I arrived at 10:15 and did the paperwork to have the car serviced (oil change etc) with the additional rotation of the tires. My car was not taken by the mechanic into the garage until 11:35. The mechanic returned the car to the service rep at 12:15. This is not the first occasion with this dealership. I have a customer with them for 22 years. I have visited them for the last time. Besides the Buick which I purchased from Richey, I have a Lincoln which I have serviced at the local Lincoln dealership. Their time to do the same service with an appointment is around 1 hour. This is what I consider a reasonable time.
12/4/2025
Randall, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (386) 867-8196 to discuss your concerns, as your satisfaction is of utmost importance to us.
PORT ORANGE, FL
Andrew J|2023 Buick Envision
Confirmed Service Customer
12/5/2025
My service rep Manny was very knowledgeable in job activities he gave me two options on what was wrong with my vehicle and it was the control module. The part for my car needed to be order and i was called when it came in , I was also given a time frame for the repair witch was met. all the service personnel where friendly courteous and respectful. best service visit ever.
12/5/2025
Andrew, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
DAYTONA BEACH, FL
Sharon S|2026 Buick Encore GX
Confirmed Sales Customer
12/5/2025
Each of the gentlemen with whom I interacted were helpful, considerate, knowledgeable, and pleasant. Thank you to everyone.
BEAL, CLARENCE M
12/6/2025
Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DE LEON SPRINGS, FL
Robert H|2023 Buick Encore GX
Confirmed Service Customer
12/5/2025
Dorinda Porto was excellent, she helped me in so many ways, give her a 10. How to enjoy my new vehicle, teaching me about the touch screen. Many other questions l had answered.
12/7/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the Dorinda at Ritchey Buick GMC - Service! We sincerely value your business and look forward to your next visit!
DAYTONA BEACH, FL
John M|2023 GMC Sierra 1500
Confirmed Service Customer
12/9/2025
It was great. Everything was right on time and a short wait
12/10/2025
John, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PORT ORANGE, FL
Lance D|2021 GMC 1500 Sierra
Confirmed Service Customer
12/10/2025
Super quick getting my vehicle in and getting the recall service completed.
12/11/2025
Lance, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PALM COAST, FL
Lawrence F|2026 GMC Sierra 1500
Confirmed Sales Customer
12/9/2025
It was a great experience , everyone was great to work with . Best dealership experience I’ve had in years .
BURKHART, JASON
12/10/2025
Lawrence, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEBARY, FL
Eileen S|2023 Buick Enclave
Confirmed Service Customer
12/12/2025
I took our 2023 Enclave in for a scheduled LOF and Tire rotation service. When I dropped it off, I asked Shane to listen to a noise the sunroof was making so I opened and closed it for him. He heard it and reminded me that we are still under warranty so any repairs or possible replacement would be covered and that he would have someone take a look at it. When I arrived to pick up our car the noise was completely gone! His service guy had cleaned, adjusted and lubricated the moving parts! Yay! I am so grateful that Shane took the time to help me with that! He's great! Thank you!
12/12/2025
Eileen, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC - Service. If you're ever in need of more help, please let us know!
DAYTINA BEACH, FL
Christopher C|2025 Buick Envista
Confirmed Sales Customer
12/13/2025
Everything went great and smooth. I’d be a repeat customer for sure.
BOEHM, JASON
12/14/2025
Christopher, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WELCH, WV
Christopher S|2017 GMC Acadia
Confirmed Service Customer
12/15/2025
I am not satisfied with the service I received at GMC. I brought in my car for a diagnostic and was overcharged $1500 by the mechanic. When i refused to do the repair, the service agent told me I was overcharged and if I did the service with the dealership, I would get a discount. When I went to another dealership for the same issue, I was quoted 50% less than what Ritchey told me. This isn’t the first time I’ve experienced price-gouging from GMC dealers. I do everything I can to not get services performed at dealerships. I will never by a GM product again.
12/15/2025
We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (386) 867-8196 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
EAST MEADOW, NY
Clifford A|2022 Buick Encore GX
Confirmed Service Customer
12/15/2025
Shane couldn’t do enough for me. He was grea
12/15/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
DAYTONA BEACH, FL
Daniel M|2021 Buick Envision
Confirmed Service Customer
12/15/2025
Fast, friendly, expert service on recall item for my Buick.
12/16/2025
Daniel, It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
ORMOND BEACH, FL
Frederick B|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/16/2025
It was professional and expedient.
12/17/2025
Frederick, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for taking the time to leave a review.
DAYTONA BEACH, FL
Gloria H|2019 GMC Yukon
Confirmed Service Customer
12/11/2025
Made an appointment, came in, seen in a reasonable time and everything done in a timely fashion. All good.
12/12/2025
Gloria, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Ritchey Buick GMC
ORMOND BEACH, FL
David W|2021 Buick Envision
Confirmed Service Customer
12/11/2025
Chris, my service advisor, was very attentive and informative. He informed me of the procedure and how long it take to complete. Came into the customer lounge area to keep me updated on the progress. Very nice customer service waiting area. Overall, very pleasant experience.
12/12/2025
David, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PORT ORANGE, FL
Theodore P|2023 GMC Acadia
Confirmed Service Customer
12/13/2025
Simple sign in and hand off. Comfortable, clean waiting area. Thorough hardback of vehicle.
12/14/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ORMOND BEACH, FL
Ralph S|2026 GMC Canyon
Confirmed Sales Customer
12/15/2025
Paula Meeks found the truck I was looking for and offered me options that I really wanted
STEELE, PAULA M
12/16/2025
Ralph, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
PALM COAST, FL
William P|2020 GMC 2500HD Sierra
Confirmed Service Customer
12/16/2025
Went above and beyond to help in a time of automotive need. Great communication from the service department and fair pricing.
12/17/2025
William, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!
PALM COAST, FL
Cheryl K|2024 GMC Acadia
Confirmed Service Customer
12/16/2025
I love my service writer Shane. He is very knowledgeable and made sure I received the best service possible. The problem is that my car did not get repaired. The engine lights came on and the technician did the best he could (said they called gm) and could not figure out why the engine lights came on. I guess I am worried that is this happens again after I am out of service what will the charge be then.
12/18/2025
Cheryl, thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8196 when you have a chance. Thank you, and we look forward to hearing from you.
ORMOND BEACH, FL
Daisy K|2024 GMC Terrain
Confirmed Service Customer
12/17/2025
Shane was dressed appropriately and he was efficient. I noticed how comfortable he made me feel. Explained my next service that was needed.
12/18/2025
We are so happy to read such a great review about Ritchey Buick GMC! Thanks again for taking the time to leave us this information about your recent visit. Take care!
ORMOND BEACH, FL
Kelly J|2014 Chevrolet Impala
Confirmed Service Customer
12/17/2025
Manny was very courteous, professional and kept me updated on my vehicle! Thanks Manny!!!
12/19/2025
Kelly, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. Until the next time we meet, take care!
ORMOND BEACH, FL
Debra I|2023 GMC Sierra 1500
Confirmed Service Customer
12/18/2025
To expensive
12/19/2025
Debra, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (386) 867-8196.
FLAGLER BEACH, FL
Sue E|2025 Buick Encore GX
Confirmed Service Customer
12/18/2025
On time service appointment and completed within estimated time frame. Prompt & professional service. Shane was a pleasure to work with.
12/19/2025
Sue, we're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Mead L|2016 Buick Cascada
Confirmed Service Customer
12/18/2025
Got my oil changed and tires rotated.
12/19/2025
Mead, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PALM COAST, FL
Andrew P|2016 Chevrolet Corvette
Confirmed Service Customer
12/19/2025
Service staff and all wear excellent kind, friendly, and and did exactly what needs to be done with my vehicle. Thank you very much.
12/22/2025
Andrew, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
DAYTONA BEACH, FL
Dwight D|2019 GMC Acadia
Confirmed Service Customer
12/19/2025
Chris was responsive and helpful. scheduling was simple.
12/22/2025
Dwight, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
ORMOND BEACH, FL
Severino T|2025 GMC Sierra 1500
Confirmed Service Customer
12/22/2025
Service advisor was amazing, gave me straight honest answers about all of my questions
12/22/2025
We're happy you found our staff to be so supportive during your experience here at Ritchey Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
PALM COAST, FL
Aloise T|2018 Buick Regal
Confirmed Service Customer
12/22/2025
Shane was very knowledgeable and helpful.
12/23/2025
Aloise, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
ORMOND BEACH, FL
Henry W|2018 Chevrolet Tahoe
Confirmed Service Customer
12/22/2025
I had to tow my vehicle to the dealership Friday evening. Issue turned out to be the starter. Even though I did not have an appointment, service advisor Chris Cavallaro and tech Devin Carmichael was able to get the starter replaced Saturday. Thank you Chris and Devin, I appreciate you!
12/22/2025
Henry, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Lawrence S|2017 Buick Envision
Confirmed Service Customer
12/18/2025
All went well.
12/19/2025
Lawrence, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
DAYTONA BEACH SHORES, FL
Don W|2023 Buick Enclave
Confirmed Service Customer
12/20/2025
Everything fine done on time
12/22/2025
Don, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH SHORES, FL
Kenneth K|2026 GMC Sierra 1500
Confirmed Sales Customer
12/22/2025
I enjoyed working with Brett and Rino in sales. They did a great job in getting me into my new truck
ZUCKER, BRETT
12/23/2025
Kenneth, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
PORT ORANGE, FL
Richard A|2025 Buick Enclave
Confirmed Service Customer
12/22/2025
Great people always take care
12/22/2025
Richard, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORMOND BEACH, FL
Dominick P|2015 GMC Yukon XL
Confirmed Service Customer
12/24/2025
My entire experience with the service team was awesome. These guy really took care of me.
12/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
EDGEWATER, FL
Maylin C|2020 GMC Terrain
Confirmed Service Customer
12/29/2025
They were kind, respectful and speedy
12/29/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
DELTONA, FL
Sherri B|2016 Buick Enclave
Confirmed Service Customer
12/29/2025
Very professional in every way. Very good service rep. Work was completed in less time than expected. Very happy with service.
12/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
FLAGER BEACH, FL
Donald J|2021 GMC 1500 Sierra
Confirmed Service Customer
12/31/2025
Great service for my vehicle, very much better than other locations I have been too.
12/31/2025
Donald, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ORANGE CITY, FL
Tim T|2022 GMC Yukon
Confirmed Service Customer
12/31/2025
We had alternator issues while driving from Key West to NC. Joe took care of it, found a replacement alternator and got us back on the road. Courtesy car took us to get break while work being done. Overall - great experience
1/1/2026
Tim, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WRIGHTSELLE BEACH, NC
Betsy M|2025 Buick Enclave
Confirmed Service Customer
12/24/2025
Best experience with Shane. Very responsive and called when our car was being serviced!
12/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
DAYTONA BEACH, FL
Grady G|2025 Buick Enclave
Confirmed Service Customer
12/24/2025
I asked for a car wash, but did not get one.
12/25/2025
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8196 when you have a chance. Thank you, and we look forward to hearing from you.
BUNNELL, FL
Gene S|2026 GMC Canyon
Confirmed Service Customer
12/31/2025
Called the day before for an appointment person said I have appointment for the 30th from 8am till 2pm I picked 1030am I showed up at 1015am and checked in Joe said we are little busy it would be 1hr to 1and half hrs 2hrsl later I checked back he said he would check on it so finally he got back to me 30 minutes later and said canyon was done somebody washed it i didn't ask for that so this is the poorest service I've ever had 2hrs for oil change my future business won't be with you and by the way I am getting ready to buy another vehicle and it won't be here.
1/1/2026
Thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (386) 867-8137 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
KANKAKEE, IL
Alexandra C|2023 Buick Encore GX
Confirmed Service Customer
12/31/2025
Shane was very friendly and helpful, and I truly appreciated his great customer service. The only downside was the wait time, which was longer than expected.
12/31/2025
Alexandra, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAYTONA BEACH, FL
Sydney S|2023 GMC Terrain
Confirmed Service Customer
1/6/2026
So glad to have my sunroof fixed quickly!
1/6/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW SMYRNA BEACH, FL
David P|2024 GMC Sierra 1500
Confirmed Service Customer
1/7/2026
They serviced my vehicle in the time they estimated. Service technician Joe was very friendly and even found some discounts for me to lower the cost of the service.
1/7/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
RACINE, WI
Bryanna P|2016 Buick Encore
Confirmed Service Customer
1/7/2026
Super fast and painless! I've dealt with other dealerships and it's such a hassle but here it was so easy.
1/8/2026
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
PALM COAST, FL
Nelowease B|2010 Buick Enclave
Confirmed Service Customer
1/8/2026
Great, friendly service, as always...
1/8/2026
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT ORANGE, FL
John F|2022 GMC Acadia
Confirmed Service Customer
1/8/2026
Excellent Service!!!!
1/8/2026
John, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ORMOND BEACH, FL
Beverly M|2025 Chevrolet Trax
Confirmed Service Customer
1/8/2026
First time experience, Rich met me when I pulled in. He was very helpful and professional.
1/8/2026
Beverly, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
ORMOND BEACH, FL
Danny F|2020 GMC 1500 Sierra
Confirmed Service Customer
1/8/2026
The service member did a good job as he took care of my truck.
1/9/2026
Danny, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
DAYTONA BEACH, FL
John B|2017 GMC Terrain
Confirmed Service Customer
1/9/2026
Friendly service and and knowledgeable service had a great experience
1/10/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
DAYTONA BEACH SHORES, FL
Steve E|2025 Buick Envista
Confirmed Service Customer
1/9/2026
Very pleasant experience, service people very nice
1/10/2026
Steve, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
NEW SMYRNA BEACH, FL
Russell M|2026 GMC Sierra 2500 HD
Confirmed Service Customer
1/14/2026
On time and did everything they said they were going to do did a great job thank you
1/14/2026
Russell, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PORT ORANGE, FL
Andre R|2022 GMC 1500 Sierra
Confirmed Service Customer
1/14/2026
Great
1/14/2026
Andre, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
HOLLY HILL, FL
Francis M|2022 Buick Envision
Confirmed Service Customer
1/14/2026
Shane did a great job. Also when I pulled up someone else greeted me quickly and that showed real concern for customers. When issues were found during inspection Shane and the workers showed me their concerns.
1/14/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
DAYTONA BEACH, FL
Jeff E|2017 GMC Yukon
Confirmed Service Customer
1/2/2026
Mark was an excellent service agent. Service area was clean and well kept.
1/2/2026
Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at Ritchey Buick GMC! We sincerely value your business and look forward to your next visit!
ORMOND BEACH, FL
William Z|2026 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
Check in for my online service appointment when very easy, service writer was extremely friendly and knowledgeable, greeting was very professional
1/10/2026
William, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WEBSTER, NY
David P|2023 GMC Sierra 1500
Confirmed Service Customer
1/10/2026
Shane communicates very well and is professional.
1/11/2026
David, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
ORMOND BEACH, FL
Jeffery Z|2025 GMC Sierra 2500 HD
Confirmed Service Customer
1/13/2026
great experience
1/14/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW SMYRNA BEACH, FL
David T|2025 GMC Canyon
Confirmed Service Customer
1/13/2026
PLEASED WITH THE EXPERIENCE
1/14/2026
David, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
DAYTONA BEACH SHORES, FL
Randall L|2024 Buick Encore GX
Confirmed Service Customer
1/14/2026
Fast and courteous service
1/15/2026
We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Ritchey Buick GMC
OSTEEN, FL
Bruce D|2010 Chevrolet HHR
Confirmed Service Customer
1/14/2026
Wonderful service always 😊
1/15/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
DELTONA, FL
Curtis A|2025 GMC Canyon
Confirmed Service Customer
1/16/2026
Timely repair in the middle of a busy day.
1/16/2026
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
FLAGLER BEACH, FL
Lawrence C|2025 GMC Yukon
Confirmed Service Customer
1/16/2026
Ronnie Lawson is exceptional at his job
1/16/2026
Lawrence, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALM COAST, FL
Denise G|2024 GMC Terrain
Confirmed Service Customer
1/16/2026
Joe was very polite and he kept me informed of what was going on with my car being serviced.
1/17/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.
DAYTONA BEACH, FL
James S|2020 Buick Encore GX
Confirmed Service Customer
1/19/2026
Everything went good, the service was quick, & I'll be sure to bring the car over for any other services
1/19/2026
James, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
DAYTONA BEACH, FL
Richard R|2024 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
Worked with me on trying to get vehicle fixed. However still do not understand how the battery has discharged 3 time during ownership.
1/20/2026
Richard, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 867-8196 when you have a chance. Thank you, and we look forward to hearing from you.
PORT ORANGE, FL
Don W|2017 GMC Acadia
Confirmed Service Customer
1/19/2026
Manny always takes good care of us
1/20/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.
DAYTONA BEACH SHORES, FL
Richard C|2023 GMC 1500 Sierra
Confirmed Service Customer
1/16/2026
A ok
1/16/2026
Richard, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
NEW SMYRNA BEACH, FL
Mike A|2024 Buick Envision
Confirmed Service Customer
1/16/2026
On time and good service.
1/16/2026
Mike, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PORT ORANGE, FL
Michael G|2017 Chevrolet Colorado
Confirmed Service Customer
1/16/2026
Perfect. Simply perfect
1/16/2026
Michael, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DELAND, FL
